Customer Service Manager

4 days ago


Minneapolis, Minnesota, United States Fooda Full time
Job Description

We are seeking a dedicated Customer Support Representative to join our team at Fooda. As a Customer Support Representative, you will play a critical role in delivering exceptional customer experiences and driving business growth.

About the Role:

  • Deliver top-notch customer service through multiple channels
  • Resolve customer complaints and concerns efficiently and effectively
  • Work closely with cross-functional teams to drive business results
  • Stay up-to-date with industry trends and best practices in customer support

Responsibilities:

  • Manage a high-volume ticket queue with minimal supervision
  • Develop and maintain relationships with key stakeholders
  • Identify and implement process improvements to increase efficiency and productivity

Requirements:

  • 1-3 years of customer-facing experience in a fast-paced environment
  • Proven track record of delivering exceptional customer service
  • Strong analytical and problem-solving skills
  • Ability to work in a collaborative team environment

Compensation:

  • Estimated salary range: $55,000-$75,000 per year, based on location and experience
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Ongoing training and professional development opportunities

Let's Get Started

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