Customer Service Representative

5 hours ago


Minneapolis, Minnesota, United States Twin City Fan Companies Full time

Estimated salary: $65,000 - $75,000 per year

About the Job

Twin City Fan Companies is seeking a Customer Service Representative - Order Management to join our team. As a Customer Service Representative, you will be the primary point of contact for customers regarding their orders, providing exceptional customer service and ensuring that their needs are met.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service, responding promptly to customer inquiries and resolving any issues that may arise.
  • Order Management: Manage customer orders from receipt to delivery, ensuring that all relevant information is accurate and up-to-date.
  • Coordinate with Sales and Engineering: Collaborate with sales and engineering teams to resolve technical issues and ensure that customers receive the correct products.
Required Skills and Qualifications:
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Mechanical and Mathematical Aptitude: You should have good mechanical and mathematical aptitudes, as well as strong problem-solving skills.
  • Office Software Proficiency: Proficiency in standard office software programs and equipment is essential.
  • Attention to Detail: A high level of attention to detail is required to ensure that orders are accurate and complete.

This is a full-time position based in our Twin City Fan Companies office. If you're a motivated and organized individual who enjoys working in a fast-paced environment, we encourage you to apply.



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