Field Application Engineer
2 weeks ago
NAND Technical Enabling Engineer (FAE)
About SK hynix America
In the evolving landscape of technology, semiconductors play a pivotal role as the backbone of the IT sector. These components are essential, influencing the efficiency and performance of a multitude of devices.
SK hynix specializes in the production of memory semiconductors, including DRAM and NAND flash, which are vital for various mobile and computing technologies. The company also develops system semiconductors, such as CMOS image sensors.
Since its inception with Korea's first 16Kb SRAM in 1984, SK hynix has consistently pushed the boundaries of innovation, delivering the world's first, smallest, fastest, and most energy-efficient solutions in the semiconductor field.
As technology advances, the integration of smart devices into daily life is becoming increasingly prevalent. The rise of new digital products and the expanding Internet of Things are propelling the demand for semiconductors.
With a strong market presence, SK hynix has achieved remarkable financial growth and continues to enhance its technological capabilities, particularly in high-value premium products.
SK hynix is committed to leading in critical areas such as mobile, server, and storage solutions, while also exploring next-generation memory technologies beyond DRAM and NAND flash, including PCRAM, STT-MRAM, and ReRAM.
Join us in transforming the memory storage sector.
Responsibilities:
• Collaborate with customer engineers and internal teams to ensure product compatibility with customer systems.
• Present technical features and product roadmaps to customer engineering teams and management.
• Facilitate qualification activities by providing necessary documentation and sample requests to key customer contacts.
• Oversee cross-functional teams at customer and ODM sites globally for qualification processes.
• Manage customer quality and RMA processes.
• Serve as the primary contact for addressing technical issues, ensuring effective communication between SK hynix and customer representatives.
• Advocate for customer needs and maintain high service levels.
• Regularly update customers on project status and ensure alignment with SK hynix objectives.
• Continuously analyze competitive products and market positioning to inform product development.
Requirements:
• 0 to 3+ years of relevant experience.
• Degree in Natural Science or Engineering.
• Experience in customer support for NAND products is advantageous.
• Strong communication and presentation skills.
• Ability to convey technical information effectively to diverse audiences.
• Proven track record in prioritizing tasks and managing resources to meet deadlines.
• Bilingual proficiency in English and Korean is preferred.
Compensation:
Our compensation reflects the labor market across various U.S. regions, with pay varying based on location and individual qualifications. The salary range for this position is competitive and will be discussed during the hiring process.
Equal Employment Opportunity:
SK hynix is an Equal Employment Opportunity Employer, committed to providing fair employment opportunities to all qualified candidates, free from discrimination or harassment of any kind.
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