Food Service Operations Manager
2 weeks ago
We are looking for a dedicated and experienced Food Service Operations Manager for our family-owned Mexican Fast Food establishment, renowned for over two decades.
Key Responsibilities:
- Serve as a role model for team members
- Ensure adherence to safe food handling practices consistently
- Manage cash register operations in accordance with established guidelines
- Oversee the implementation and upkeep of marketing initiatives
- Train and mentor staff in product knowledge, customer service, and suggestive selling techniques
- Develop and modify employee schedules to align with restaurant demands
- Comply with all safety and sanitation standards
- Be versatile in performing various roles within the restaurant (e.g., cook, cashier, marketing)
- Demonstrate the ability to manage multiple tasks in a high-pressure environment
- Exhibit strong organizational skills and accountability
- Experience in catering is advantageous
- Possess exceptional customer service abilities
- Maintain a keen attention to detail
- Conduct interviews, hiring, evaluations, promotions, and terminations of staff
- Manage inventory and staffing levels effectively
- Execute marketing strategies to boost business
- Bilingual proficiency in English and Spanish is required
Qualifications:
- Preferred 2 years of managerial experience
- Excellent communication skills
- Ability to maintain a positive customer experience under high stress and volume
- Availability for various shifts, including days, evenings, and weekends
- Strong leadership capabilities
- Ability to excel in a fast-paced setting
- Outstanding written and verbal communication skills
- Strong attention to detail
Benefits: Health insurance and paid vacation are provided.
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