Food Service Operations Manager

2 weeks ago


Los Angeles, California, United States Viva Fresh Mexican Grill Full time
Job Overview

We are looking for a dedicated and experienced Food Service Operations Manager for our family-owned Mexican Fast Food establishment, renowned for over two decades.

Key Responsibilities:

  • Serve as a role model for team members
  • Ensure adherence to safe food handling practices consistently
  • Manage cash register operations in accordance with established guidelines
  • Oversee the implementation and upkeep of marketing initiatives
  • Train and mentor staff in product knowledge, customer service, and suggestive selling techniques
  • Develop and modify employee schedules to align with restaurant demands
  • Comply with all safety and sanitation standards
  • Be versatile in performing various roles within the restaurant (e.g., cook, cashier, marketing)
  • Demonstrate the ability to manage multiple tasks in a high-pressure environment
  • Exhibit strong organizational skills and accountability
  • Experience in catering is advantageous
  • Possess exceptional customer service abilities
  • Maintain a keen attention to detail
  • Conduct interviews, hiring, evaluations, promotions, and terminations of staff
  • Manage inventory and staffing levels effectively
  • Execute marketing strategies to boost business
  • Bilingual proficiency in English and Spanish is required

Qualifications:

  • Preferred 2 years of managerial experience
  • Excellent communication skills
  • Ability to maintain a positive customer experience under high stress and volume
  • Availability for various shifts, including days, evenings, and weekends
  • Strong leadership capabilities
  • Ability to excel in a fast-paced setting
  • Outstanding written and verbal communication skills
  • Strong attention to detail

Benefits: Health insurance and paid vacation are provided.



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