Client Relationship Manager

1 week ago


Panama City, Florida, United States Border States Full time

Position Overview:

The Account Manager plays a pivotal role in fostering and maintaining strong relationships with clients, ensuring their needs are met while promoting the company’s offerings. This position is essential in driving sales growth and enhancing customer satisfaction.

Key Responsibilities:

  • Achieve and surpass established sales targets.
  • Identify and cultivate opportunities within existing and prospective accounts.
  • Conduct regular outreach to clients, employing a structured approach to account management.
  • Recognize and act on opportunities that align with promotional activities and enhanced service capabilities.
  • Engage with potential clients to validate and convert leads, positioning the company favorably against competitors.
  • Understand and align with client business objectives to create a competitive advantage.
  • Stay informed about company products and the competitive landscape.
  • Facilitate seamless customer support, ensuring timely responses to inquiries and requests.
  • Utilize marketing resources and technical expertise to support a coordinated sales strategy.
  • Collaborate with preferred vendors to optimize sales potential.
  • Provide strategic insights to pricing and purchasing teams regarding market conditions and competitive pricing.

Qualifications:

  • A degree in business, sales, marketing, or a related field, or equivalent experience.
  • At least two years of experience in sales, customer service, or a related field.
  • Strong negotiation skills and experience presenting to groups.
  • Proficiency in Microsoft Office Suite and familiarity with CRM software.

Skills and Competencies:

  • Exceptional customer service skills, demonstrating responsiveness and accuracy.
  • Technical knowledge of electrical systems is advantageous.
  • Strong communication skills, both written and verbal.
  • Ability to effectively organize and prioritize tasks.

Additional Information:

This job description provides a summary of the essential functions and responsibilities of the role. It is not intended to cover all possible job duties and is subject to change at the employer's discretion.



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