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Client Support Specialist
2 months ago
We are seeking a dedicated individual to become part of our family at Peaden Air Conditioning Plumbing and Electrical.
Our continued growth is a testament to our commitment to excellence, and we take pride in hiring only the most qualified candidates. Our reputation is built on the satisfaction of our customers, and we strive to create an environment where our team members feel valued and motivated. Here, you will discover the rewards of being part of a supportive team that prioritizes integrity and quality service.
About Us
At Peaden, we specialize in providing top-notch home services, ensuring that our clients receive exceptional support throughout their plumbing, air conditioning, and electrical service experiences.
Your Role
As a Customer Service Representative, your primary responsibility will be to enhance customer satisfaction by delivering outstanding service through phone interactions.
Key Responsibilities
- Foster strong relationships with customers by going above and beyond in service delivery.
- Engage in ongoing training to enhance your professional skills and knowledge.
- Keep our customer database updated with accurate and comprehensive information.
- Provide information about potential products and services to customers.
What We Provide:
- Comprehensive Medical, Dental, and Vision benefits
- Company-sponsored long-term disability coverage
- 401K plan with employer matching
- Generous Paid Time Off and Holidays
- A supportive work environment where team members are valued and respected, fostering lasting friendships and camaraderie.
Your Qualifications:
- Strong typing skills and proficiency in computer applications
- Excellent communication abilities
- Team-oriented mindset with adaptability to changing situations
- Proven track record in customer service excellence
Peaden is committed to providing equal employment opportunities to all individuals, regardless of various characteristics protected by law. We maintain a drug-free workplace and require successful completion of background checks and drug testing.