HVAC Operations Coordinator
2 weeks ago
Nittany Energy is seeking a dedicated HVAC Dispatcher to join our team. This role will be based in our office and will report directly to the Service Manager.
The HVAC Dispatcher will play a crucial role in liaising between customers and service technicians, ensuring smooth communication and efficient scheduling of appointments. This position requires a proactive individual who can work independently as well as collaboratively within a team.
Key Responsibilities:
- Engage with customers daily through various communication channels.
- Organize service appointments and relay pertinent information to service technicians.
- Collaborate closely with service technicians to ensure clarity on appointment details and follow-ups.
- Maintain accurate documentation of customer accounts.
- Provide assistance and support to team members as necessary.
- Communicate effectively and positively in all interactions.
- Participate in company meetings and training sessions as required.
Preferred Qualifications:
- Basic to advanced computer proficiency.
- Experience or knowledge in the HVAC industry is highly valued but not mandatory.
This is a full-time role, primarily following a Monday to Friday schedule, with some weekend availability during peak winter months.
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HVAC Operations Coordinator
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State College, Pennsylvania, United States Nittany Energy Full timeNittany Energy is seeking a dedicated HVAC Operations Coordinator to join our team. This role is essential in ensuring efficient communication between clients and our skilled technicians.The HVAC Operations Coordinator will be responsible for:Engaging with clients through various communication channels to address their needs.Coordinating service appointments...
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HVAC Service Coordinator
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