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Climate Control Service Scheduler

2 months ago

State College, Pennsylvania, United States Nittany Energy Full time

Nittany Energy is seeking a dedicated HVAC Dispatcher to join our team. This role is essential in ensuring smooth communication between our clients and service technicians.

The HVAC Dispatcher will be responsible for:

  • Engaging with customers daily via phone and email to address their needs.
  • Coordinating service appointments and relaying necessary information to technicians.
  • Collaborating closely with service technicians to ensure efficient service delivery.
  • Maintaining accurate documentation of customer accounts.
  • Providing assistance and support to team members as required.
  • Communicating effectively and positively in all interactions.
  • Participating in company meetings and training sessions as needed.

Qualifications:

  • Basic to advanced computer proficiency.
  • Previous experience in HVAC or familiarity with the industry is highly desirable but not mandatory.

This is a full-time opportunity primarily following a Monday to Friday schedule, with some weekend availability during peak seasons.