Event Staff Guest Services Representative

4 days ago


Lafayette, Indiana, United States Allied Universal Event Services Full time
Job Summary

We are seeking a highly motivated and customer-focused Event Staff Guest Services professional to join our team at Allied Universal Event Services. As an Event Staff Guest Services representative, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience at various events and venues.

Key Responsibilities
  • Event Day Preparation and Execution: Assist in all aspects of event day preparation and execution, including setting up and maintaining event spaces, managing event logistics, and ensuring a smooth flow of guests.
  • Guest Services: Provide exceptional customer service to guests, including greeting and welcoming them, answering questions, and resolving any issues that may arise.
  • Ticketing and Access Control: Collect and scan tickets, verify wristbands and badges, and direct traffic coming in and out of the venue.
  • Event Operations: Assist with event setup, teardown, and maintenance, including cleaning and restocking event spaces.
  • Communication and Teamwork: Collaborate with event staff, security personnel, and other stakeholders to ensure a successful event.
Requirements
  • Age and Education: Must be at least 18 years old and have a high school diploma or equivalent.
  • Background and Screening: Must pass a background investigation and a post-offer/pre-employment drug/alcohol test.
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to work effectively with diverse groups of people.
  • Flexibility and Availability: Must be able to work a variety of shifts, including evenings, weekends, and holidays.
Benefits
  • Part-time Flexible Scheduling: Enjoy a flexible schedule that fits your lifestyle, with opportunities to work under 30 hours per week.
  • 401(k) and Sick Pay: Participate in our 401(k) plan and receive sick pay benefits.
  • Ongoing Training and Career Growth: Take advantage of ongoing paid training programs and career growth opportunities.
  • Employee Discounts: Enjoy discounts on products and services through our perks program.


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