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Guest Services Supervisor

2 months ago

West Lafayette, Indiana, United States White Lodging Full time
Position Overview: The role involves overseeing the daily operations of the Front Desk while ensuring efficient administrative processes.

Key Responsibilities:
  • Deliver exceptional service to guests consistently, aiming to anticipate and surpass their expectations.
  • Assist in managing Front Desk staff and coordinating departmental activities.
  • Ensure smooth communication between departments to enhance guest experience.
  • Support the training and development of new associates to uphold service standards.
Qualifications:
Candidates should possess strong leadership skills and a commitment to providing outstanding guest service. Experience in hotel operations is preferred.

Company Overview: White Lodging is dedicated to creating memorable experiences for guests through exceptional service and hospitality.