Environmental Services Manager

2 weeks ago

Hartford, Connecticut, United States Compass Group Careers Full time
Job Overview

Position Title: Environmental Services Manager

Salary: $60,000

Compensation Structure:

Pay Grade: 10

Company Overview: Compass One Healthcare is a leading healthcare organization with a workforce of 46,000 dedicated professionals committed to delivering exceptional quality and value in patient care across more than 1,650 healthcare facilities nationwide. With decades of combined experience, we provide a variety of specialized services, including Food and Nutrition, Environmental Services, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions, Facilities Management, and Ambulatory Services. Our commitment to associate development is reflected in our Positive Impressions™ program, which includes over 100 Patient Experience Managers focused on enhancing the patient journey. Additionally, our partnership with Press Ganey allows us to utilize advanced analytics to improve experiences for patients, families, and the community.

Role Summary

Overview: As the Environmental Services Manager, you will play a crucial role in overseeing and directing the operational needs of the support services department. You will coordinate the activities of frontline staff and act as a bridge between administration and unit departments, ensuring the highest level of service delivery.

Key Responsibilities:
  • Develop and review operational standards and procedures for all team members.
  • Plan staffing schedules and work assignments to guarantee efficient service delivery.
  • Assist in the recruitment process, including interviewing, hiring, and training new staff members.
  • Orient, mentor, and supervise all supervisory and housekeeping personnel.
  • Conduct regular facility inspections and provide actionable recommendations.
  • Prepare monthly reports detailing goals, achievements, and future objectives.
  • Facilitate staff education and ongoing training initiatives.
  • Maintain effective communication with staff, administration, and other departments.
  • Coordinate external services such as Pest Control, Window Cleaning, Medical and Solid Waste Management, Document Destruction, and Recycling programs.
Qualifications:
  • A minimum of 4 years of experience in support services, military, housekeeping, or facilities maintenance.
  • At least 1 year of supervisory experience in a customer-focused support service environment.
  • Strong written and verbal communication skills.
  • Ability to prioritize tasks and manage multiple responsibilities.
  • Capable of maintaining organization in a dynamic and high-pressure environment.
  • Demonstrated initiative, accountability, adaptability, and leadership skills.
  • Thorough understanding of contract management and office protocols.
  • Proficient in computer applications, particularly MS Office Suite (Word, Excel, PowerPoint, Outlook).
  • A Bachelor's degree is preferred.

Compass Group is an equal opportunity employer.

We are committed to fair treatment of all applicants and associates based on their skills, achievements, and experience, without discrimination.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.

Compass One maintains a drug-free workplace.

Associates at Compass One enjoy a range of benefits including:

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plans
  • Flexible Time Off
  • Holiday Time Off
  • Employee Assistance Programs
  • Health and Wellness Initiatives
  • Commuter Benefits
  • Flexible Spending Accounts (FSAs)

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