Sales Operations Lead, Automotive

7 days ago


Detroit, Michigan, United States Amazon Full time
About the Role

We are seeking an experienced Sales Operations Lead to partner with our Tech organization and our Director of Sales & Customer Solutions in order to define, land, and execute against our strategic priorities.

This leader will report to the Senior Manager, Automotive Business Management and will own business operations for the Sales & Customer Solutions teams, create and implement success metrics for the organization, as well as drive process improvement and productivity initiatives.

The successful candidate has excellent business and sales acumen, strong communication and collaboration skills, deep analytics experience, broad technical skills, and a demonstrated ability to both execute and influence.

Key Responsibilities
  • Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes, and programs.
  • Develop management dashboards and reports that are actionable and automated.
  • Drive process improvement and change management lead and deliver training.
  • Implement the global operating cadence for account teams working backwards from the Business Unit milestones.
  • Track and report all key performance indicators, goals, efficiency and trend analyses during weekly/monthly business reviews.
  • Prepare ad hoc analysis & participate on projects as needed.
  • Analyze data and trends to make informed recommendations to managers and drive change.
  • Define requirements for specific tooling to support processes and optimize day to day work.
  • Collaborate with other operations managers to identify and implement best practices.
About the Team

We value diverse experiences and encourage candidates from all backgrounds to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

We are a team of innovators, thinkers, and problem-solvers who are passionate about delivering exceptional results and making a meaningful impact. We are committed to fostering a culture of inclusion, respect, and open communication.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and employee stock purchase program. We also offer flexible work arrangements, including remote work options and a generous paid time off policy.



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