Concierge Ambassador

4 weeks ago


New York, New York, United States HYATT Hotels Full time
Concierge Opportunity at Hyatt Hotels

At Hyatt, we're committed to delivering exceptional guest experiences. As a Concierge, you'll be the face of our hotel, providing personalized service and expert recommendations to our discerning guests.

Key Responsibilities:
  • Provide accurate and timely information on New York City attractions, events, and services.
  • Make and confirm travel arrangements for guests, including transportation and entertainment options.
  • Respond to guest requests for special arrangements or services, ensuring seamless execution.
  • Stay up-to-date on local events, art shows, and cultural institutions to provide informed recommendations.
  • Collaborate with colleagues to ensure guest satisfaction and provide exceptional service.
Requirements:
  • Excellent written and verbal communication skills in English and another language.
  • Knowledge of NYC transit, social and cultural events, and local services.
  • Ability to work independently and as part of a team, with a focus on guest satisfaction.
  • Computer literacy and proficiency in using PC, internet, and email for administrative tasks.
What We Offer:

As a Concierge at Hyatt, you'll enjoy a competitive salary range of $27.99 to $40.31, as well as opportunities for career growth and professional development in a dynamic and supportive environment.


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