Luxury Spa Ambassador

1 month ago


New York, New York, United States The Greenwich Hotel Full time

The Greenwich Hotel is seeking a highly skilled Spa Concierge to join our team. As a key member of our luxury boutique hotel, you will be responsible for delivering exceptional guest experiences from start to finish. Your passion for spa, wellness, and hospitality will shine through in every interaction.

Responsibilities:

* Ensure a seamless and personalized spa experience for guests, from reservation to departure
* Collaborate with leadership and supporting teams to maintain the highest standards of luxury service
* Execute operational excellence in the spa, pool, and gym facilities
* Utilize technology efficiently to manage appointments, requests, and guest interactions
* Provide exceptional customer service, responding promptly to guest needs with a cheerful and professional attitude

Benefits:

* Competitive compensation and commission opportunities
* Comprehensive benefits package, including medical, dental, and 401k participation
* Discounts on spa services and retail
* Employee dry cleaning of uniforms
* Mentorship and continuous training opportunities

Requirements:

* Strong understanding and passion for spa, wellness, and luxury hospitality
* Excellent organizational skills and customer service abilities
* Basic computer skills and proficiency in spa management software
* Current work authorization in the United States
* Availability to work a flexible schedule, including holidays, weekends, and day shifts

If you are a motivated and detail-oriented individual with a passion for delivering exceptional guest experiences, we encourage you to apply.


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