Building Ambassador

2 weeks ago


New York, New York, United States Planned Companies Full time
Job Title: Concierge - Floater

Planned Companies is seeking a highly motivated and customer-focused Concierge - Floater to provide exceptional service to our residents and guests. As a key member of our team, you will be responsible for creating a warm and welcoming experience for everyone who enters our building.

Key Responsibilities:
  • Provide exceptional customer service to residents and guests, ensuring a positive and memorable experience.
  • Schedule reservations and appointments at local restaurants, businesses, and entertainment venues.
  • Plan and organize on-site events, such as wine tastings and holiday celebrations.
  • Offer personalized recommendations for local attractions, dining, and retail shopping.
  • Document and track mail, deliveries, and vendor services.
  • Answer telephones and monitor the lobby, ensuring a secure and welcoming environment.
Requirements:
  • 3+ years of customer service experience.
  • Excellent written and verbal communication skills.
  • Basic computer skills and knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured, with the ability to multitask and manage time effectively.
  • Ability to lift up to 50lbs when needed.
Benefits:
  • Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision, and other ancillary benefits.
  • All employees (full-time and part-time) are eligible to participate in the company's 401K, which has an employer match.

Planned Companies is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.


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