Floor Ambassador

4 weeks ago


New York, New York, United States Canon USA & Affiliates Full time
Job Summary

We are seeking a highly skilled and detail-oriented Floor Ambassador to join our team at Canon USA & Affiliates. As a key member of our support staff, you will be responsible for providing exceptional customer service, managing mail and packages, and maintaining a high level of professionalism in all interactions.

Key Responsibilities
  • Customer Service: Ensure total customer satisfaction through proactive problem identification and resolution, and build relationships with clients and visitors.
  • Mail and Packages: Receive, sort, and deliver all incoming mail and packages to assigned floors within established time frames.
  • Supplies and Administration: Organize and distribute supplies to client employees, monitor inventory, and maintain a neat and organized workspace.
  • Records: Perform document scanning, maintain files, and retrieve files from the Records Center as requested.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 1+ years of experience in a hospitality/concierge setting, including mailroom/copy experience or a professional office environment.
  • Skills: Thorough knowledge of shipping procedures, proficient computer skills, and ability to perform complex functions of various equipment and systems.
  • Personal Qualities: Excellent customer service skills, professional attitude and appearance, strong communication skills, and ability to remain calm under pressure.
What We Offer
  • Competitive Pay and Benefits: We offer a competitive salary and benefits package.
  • Comprehensive Training: Our comprehensive training program will prepare you to advance from within the company.
  • Positive Work Environment: We strive to create a positive work environment that supports the well-being of our employees.

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