Seasonal Service Ambassador, Shoe Salon

4 weeks ago


New York, New York, United States Bergdorf Goodman Full time
Job Summary

The Service Concierge is a vital part of our selling environment, focusing on delivering exceptional service excellence. This role welcomes clients, discovers their purpose for visiting, and guides them through their journey, ensuring a seamless and modern luxury client experience.

Key Responsibilities
  • Provide exceptional service, establishing Neiman Marcus as a leader in client experience.
  • Ensure all clients are greeted warmly and welcomed in a timely manner, acting as a personal host and joining their in-store journey.
  • Discover the purpose of the client's visit by engaging authentically, encouraging conversation, and determining the best next step to ensure a seamless experience.
  • Read client cues and help expedite their experience.
  • Empower thoughtful gestures to create memorable moments.
  • Process Expert - Guarantee the customer's experience is efficient and easy.
  • Swiftly manage escalated customer issues, partnering with in-store leadership when required.
  • Provide timely follow-through on customer requests, inquiries, and needs.
  • Regular appointment partnership with Client Advisors - ensuring consistent client engagement and providing forethought to customer expectations.
  • Leverage digital, in-store, and web-based communication tools for comprehensive client perspective, enabling clear path to exceed expectations.
  • Services Champion - Global Store Experience Ambassador.
  • Principal staffing in Client Services, offering clients a destination for inquiries and services requests.
  • Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup, and other duties as assigned.
  • Coordinate with internal services partners to deliver seamless client experiences and exceeding expectations.
  • Promote all in-store activations, animation, events, InCircle benefits, and services, including alterations, the restaurant, spa treatments, valet, appropriate for client based on acquired information and client cues.
Qualifications
  • Minimum 1 year of experience.
  • Experience in customer service or hospitality industries with proven ability to effectively promote products and services.
  • Familiar with and able to use retail and mobile technologies.
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.
Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

  • Medical, Dental, Vision Benefits.
  • Disability Benefits.
  • Paid Parental Leave, Paid Family Leave, and Adoption Support.
  • Paid Time Off.
  • Retirement Savings Plan (401K) and Life Insurance.
  • Financial Solutions.
  • NMG Associates Core Discount of 30%.
  • Personal and Professional Development Opportunities.


  • New York, New York, United States Neiman Marcus Full time

    Job Title: Seasonal Service AmbassadorJob Summary:As a Seasonal Service Ambassador at Neiman Marcus, you will be an integral part of delivering exceptional service to our clients. You will be responsible for creating a seamless and personalized luxury experience for our clients, ensuring that every interaction is memorable and exceeds their expectations. Key...

  • Seasonal Ambassador

    4 weeks ago


    New York, New York, United States Lush Handmade Cosmetics Full time

    Job Title: Seasonal AmbassadorAt Lush Handmade Cosmetics, we're seeking a Seasonal Ambassador to join our team. As a Seasonal Ambassador, you will be the face of our brand, providing exceptional customer service and product knowledge to our customers.Responsibilities:Sales and Customer Experience: Utilize our StoreForce dashboard results and seek feedback to...


  • New York, New York, United States Neiman Marcus Full time

    Bergdorf Goodman, a Neiman Marcus Group company, is seeking a Seasonal Service Ambassador to deliver exceptional customer experiences.Key Responsibilities:Provide Service Excellence by greeting clients warmly, engaging in conversation, and determining the best next step to ensure a seamless experience.Manage escalated customer issues, partnering with...


  • New York, New York, United States Thomas Taft Salon LLC Full time

    Job Title: Salon ManagerThomas Taft Salon LLC is seeking a highly skilled and experienced Salon Manager to lead our team of creative professionals. As a Salon Manager, you will be responsible for the day-to-day operations of our salon, ensuring a professional and collaborative environment for both employees and clients.Key Responsibilities:Manage client...

  • Seasonal Ambassador

    4 weeks ago


    New York, New York, United States Lush Handmade Cosmetics Full time

    Seasonal Ambassador OpportunityWe are seeking a highly motivated and passionate individual to join our team as a Seasonal Ambassador. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales, and promoting our brand values.Key Responsibilities:Sales and Customer Experience: Utilize our...


  • New York, New York, United States Lucid Motors Full time

    Lucid Motors is seeking part-time seasonal associates to support our studio teams during extended hours of operations. As a Seasonal Brand Ambassador, you will be the first point of engagement for guests entering our Studio. Your role will involve gathering customer contact information, scheduling test drives, and referring high-potential leads to our Sales...

  • Salon Receptionist

    3 weeks ago


    New York, New York, United States DAVIDA SALON INC Full time

    Job Title: Salon ReceptionistJob Summary:We are seeking a highly skilled and friendly receptionist to join our team at DAVIDA SALON INC. As the first point of contact for our guests, you will be responsible for greeting customers, booking appointments, and providing exceptional customer service.Responsibilities:Greet guests as they arrive at the salonAnswer...


  • New York, New York, United States SDSH Salon Full time

    Job OverviewSDSH Salon is seeking a highly skilled and experienced receptionist to join our team. The ideal candidate will have a minimum of 2 years of experience in a high-end salon environment, with excellent customer service skills and the ability to multitask.Key responsibilities include:Providing exceptional customer service to clients and...

  • Seasonal Ambassador

    4 weeks ago


    New York, New York, United States Lush Handmade Cosmetics Full time

    Job Title: Seasonal AmbassadorJoin Lush Handmade Cosmetics as a Seasonal Ambassador and become an expert in product knowledge, customer consultations, and product demonstrations. As a key member of our team, you will cultivate strong relationships with colleagues and contribute to overall shop excellence in sales and operations.Responsibilities:Sales and...

  • Seasonal Ambassador

    4 weeks ago


    New York, New York, United States Lush Handmade Cosmetics Full time

    Job Title: Seasonal AmbassadorAt Lush Handmade Cosmetics, we're seeking a Seasonal Ambassador to join our team. As a Seasonal Ambassador, you will be responsible for providing exceptional customer service, driving sales, and contributing to the overall success of our store.Responsibilities:Sales and Customer Experience: Utilize our StoreForce dashboard...


  • New York, New York, United States Ernesta Full time

    About the Role:We are seeking a part-time seasonal support role based out of our retail showroom located on the Upper East Side in New York, New York.This is an opportunity to join a small but visionary team, redefining exceptional service as a brand ambassador.As a Seasonal Sales Ambassador, you will have the opportunity to build relationships and foster a...

  • Theatre Ambassador

    4 weeks ago


    New York, New York, United States Ambassador Theatre Group Full time

    About the RoleWe are seeking a highly skilled and enthusiastic ambassador to join our Front of House team for the new production Harry Potter and the Cursed Child. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring public safety, and upholding the theatre's policies and procedures.Key...

  • Salon Professional

    4 weeks ago


    New York, New York, United States S2CK LLC Salon SCK Full time

    Job OpportunityWe are seeking a highly skilled and motivated Salon Professional to join our team at S2CK LLC Salon SCK. As a Haircut and Color Specialist, you will be responsible for providing exceptional customer service and delivering high-quality services to our clients.Key Responsibilities:Provide expert haircut and color services to clientsMaintain a...


  • New York, New York, United States Allbirds Retail Full time

    We are seeking a highly skilled Retail Ambassador to join our team at Allbirds Retail. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through quality, personalized engagement.Key responsibilities include:Providing all customers with a high-quality and personalized in-store experienceMeeting the standards set...


  • New York, New York, United States Shoe Service Plus Inc Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Shoe Service Plus Inc. The ideal candidate will have experience in after-sales service for shoe and handbag repair, with a passion for delivering exceptional customer experiences.Key ResponsibilitiesProvide expert advice and assistance to customers on leather repair and...


  • New York, New York, United States Balenciaga Full time

    Job SummaryWe are seeking a highly skilled Shoes Buyer to join our team at Balenciaga. The ideal candidate will have a minimum of 5 years of experience in buying roles, preferably within a luxury retail environment. The Shoes Buyer will be responsible for the collection buy and extensive data analysis for the Americas. They will support the Director, LG &...


  • New York, New York, United States Neiman Marcus Full time

    Job DescriptionA leading luxury retailer, Neiman Marcus, seeks a skilled Service Ambassador to deliver exceptional client experiences. With a rich history of showcasing high-end fashion, the company is committed to providing a seamless and personalized experience for its discerning clients.Key ResponsibilitiesProvide Service Excellence by greeting clients...


  • New York, New York, United States Shoe Service Plus Inc Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at Shoe Service Plus Inc. As a key member of our sales floor team, you will provide exceptional service to our discerning clients, ensuring a seamless and personalized experience in our luxury leather goods boutique.Key Responsibilities:Provide...


  • New York, New York, United States Sézane Full time

    Join Sézane's Team as a Sales and Service AmbassadorWe are seeking a Sales and Service Ambassador to join our team at Sézane's Appartment in New York City. As a Sales and Service Ambassador, you will be responsible for delivering exceptional customer service, embodying the Sézane spirit, and ensuring a unique customer experience.Key...


  • New York, New York, United States Express Employment Professionals Full time

    Salon Manager Job SummaryWe are seeking a seasoned Salon Manager to oversee operations for a high-end hair salon in Manhattan. The ideal candidate will have prior experience as a business owner or manager, with expertise in operational duties, customer service, conflict resolution, scheduling, inventory management, and administrative tasks.Salary:$65,000 -...