Senior Relationship Manager, North America
3 weeks ago
We are seeking a highly skilled Senior Relationship Manager to join our team in North America. As a key member of our sales team, you will be responsible for achieving annual revenue targets for our publishing databases across assigned institutional markets.
Key Responsibilities- Develop and execute annual sales market plans by product, customer type, and channel.
- Execute best-of-industry consultative sales practices, including customer needs assessment, opportunity identification, solution proposal, presentation, and successful close.
- Develop and maintain relationships with buying influences or decision makers at all levels.
- Optimize revenue growth through new customer acquisition, current customers gap analysis, and subscription retention.
- Collaborate with marketing, sales operations, and product management to optimize sales support activity.
- Bachelor's degree required; MBA/MLIS preferred.
- Minimum of 7 years in database, e-journal, and/or e-book sales to academic libraries, with a demonstrated record of success managing relationships involving library consortia.
- Minimum of 3 years working with third-party sales and channel partners.
- Demonstrated ability to develop an overall strategy incorporating all component parts or variables within that strategy.
- Familiarity with Account Based Marketing (ABM) practices.
- Demonstrated problem-solving skills incorporating data-driven decision making.
The American Psychological Association (APA) represents 146,000 psychologists, students, and affiliates, primarily in the U.S. and Canada, but also in other countries around the world. APA is a scientific and professional organization with about 500 employees and is categorized as a 501(c)(3) along with its 501(c)(6) companion organization, APA Services, Inc.
Job Location: Remote. APA jobs may be considered for remote work eligibility as defined in APA's Flexible Work Policy and are subject to approval. Remote work employees may not work from the following states or U.S. territories: Alaska, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming.
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