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Client Relations Coordinator

2 months ago

Tampa, Florida, United States Brooks Law Group Full time
Position Overview

Salary: Commensurate based on experience

Are you looking for a role with a significant purpose and mission?

We are seeking a dedicated individual to join our expanding Legal Receptionist team at Brooks Law Group.

THE IDEAL CANDIDATE WILL POSSESS:

  • Strong work ethic
  • Punctuality (arriving 5 minutes early is a must)
  • Willingness to learn and adapt
  • Self-motivation
  • Exceptional organizational skills
  • Effective communication abilities
  • A desire to contribute to a larger mission
  • Integrity
  • Team-oriented mindset
  • Commitment to going above and beyond
  • A minimum of two years of experience in clerical or legal intake roles

KEY RESPONSIBILITIES:

  • Act as the first point of contact for clients via phone and online inquiries
  • Welcome clients with a friendly demeanor and a warm smile
  • Handle all incoming calls and office inquiries
  • Manage and process incoming mail
  • Coordinate new client appointments
  • Oversee and maintain the referral system
  • Demonstrate the ability to work independently while focusing on client needs
  • Provide support to Administration and Legal Case Managers
  • Perform general office tasks, including answering and transferring calls, typing, and operating office equipment
  • Maintain a strong commitment to achieving the best outcomes for all clients
  • Keep the front office and kitchen areas tidy as needed
  • Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint

BENEFITS:

  • Be part of a meaningful mission that you can proudly share with others
  • Work in a dynamic environment that values hard work and play
  • Contribute to the growth of Brooks Law Group as it strives to become a leading advocate for the injured
  • Enjoy comprehensive benefits including medical, dental, and vision insurance, company-paid life insurance, a 401K plan, fitness incentives, and holiday pay

WORK SCHEDULE:

  • Full-time position
  • Standard hours from Monday to Friday

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.