Residential Case Manager

6 days ago


San Diego, California, United States The Salvation Army Full time

Job Summary

The Salvation Army is seeking a skilled Case Manager to join our team in a residential program for homeless individuals. As a Case Manager, you will play a critical role in evaluating the ongoing needs of our residents and providing intensive case management services to aid in their stabilization and minimize future episodes of homelessness.

Key Responsibilities

  • Evaluate the needs of residents and develop achievable goal plans that focus on employment, savings, community resources, and affordable permanent housing.
  • Provide case management services, including resources, tools, and counseling to assist residents in achieving their case plan goals.
  • Make appropriate referrals to other agencies and services, as necessary, and provide follow-up to ensure that referrals are completed.
  • Maintain thorough, accurate records of case management activities and document services provided and funds spent in the Homeless Management Information System (HMIS).
  • Communicate regularly with other staff members and service providers to ensure effective coordination of services.

Requirements

  • Bachelor's degree in a behavioral science-related field, such as social work, sociology, or psychology.
  • Minimum two years of experience working in a residential program for homeless individuals, preferably with case management experience.
  • Bilingual English/Spanish, preferred.
  • Ability to provide case management services, including resources, tools, and counseling to assist residents in achieving their case plan goals.
  • Strong organizational and time management skills, with attention to detail and ability to maintain confidentiality.
  • Ability to work collaboratively with other staff members, service providers, and professionals, and to communicate effectively with residents and staff.

Working Conditions

The Case Manager will work in a fast-paced residential program environment, with frequent interactions with residents, staff, and service providers. The ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis is required. The ability to lift 40 lbs and operate a computer, fax, and telephone is also required.



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