Client Services Associate

2 weeks ago


Lincoln, Nebraska, United States Salt Creek Senior Living Full time
Position Overview

At Salt Creek Senior Living, we are committed to fostering a nurturing and rewarding workplace where our team members can engage with and learn from our residents. Our mission is to enhance the lives of those we serve by bringing joy and fulfillment each day. Join us in making a significant difference in the lives of our residents.

Role Summary:
  • Provide essential clerical and administrative assistance
  • Manage incoming calls and welcome visitors
  • Support the organization and execution of services for residents and their families
Benefits & Incentives:
  • Paid time off for birthdays and anniversaries
  • Tuition reimbursement programs
  • Holiday pay at double rate
  • Paid time off available from the first day
  • Referral bonuses
  • Complimentary meals during work hours
  • Employee recognition initiatives
  • Discounts with partner companies
  • Comprehensive medical, dental, vision, and 401K plans
  • Flexible spending accounts
Key Responsibilities:
  • Oversee office operations and communication flow
  • Review documents for precision
  • Maintain inventory of office supplies
  • Process rental and service payments
  • Assist in organizing resident services and activities
  • Respond to phone inquiries and address resident concerns
  • Support staff and residents with various tasks
  • Ensure confidentiality of resident information
  • Perform additional assigned duties as required
Qualifications and Experience:
  • High School diploma or equivalent
  • Strong numerical, typing, and data entry capabilities
  • Proficient in the use of office equipment
Required Skills and Abilities:
  • Operate and maintain diverse office machinery
  • Exemplary customer service and organizational abilities
  • Comfortable working with older adults
Preferred Attributes:
  • Passionate about assisting others
  • Enjoyment in engaging with older adults


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