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Client Services Associate

2 months ago

Lincoln, Nebraska, United States Seth Engebritson - State Farm Agent Full time
Job OverviewPOSITION SUMMARY:
As a Client Services Associate at Seth Engebritson - State Farm Agent, you will play a crucial role in delivering outstanding client interactions that contribute to the success of our insurance agency. Your meticulous attention to detail, strong customer service aptitude, and genuine desire to assist others will make you an excellent addition to our team. You will have the opportunity to advance your career while addressing client inquiries, collaborating with fellow agency members, and proactively identifying the needs of the community we serve.

We are eager to connect with you if you embody the qualities of a dedicated, customer-oriented, and compassionate team player we seek. We foresee numerous internal advancement opportunities for candidates who demonstrate exceptional drive and a sales-oriented mindset.

KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and courteous customer service, which may include addressing questions about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Utilize a customer-centric, needs-based assessment approach to inform clients about available insurance solutions.
  • Employ effective communication skills to meet customer needs efficiently while fostering business growth.
REQUIREMENTS:
  • Commitment to exceptional customer service.
  • Able to engage effectively with clients, addressing their inquiries and anticipating their requirements.
  • Strong communication skills to assist clients and collaborate with other agency personnel.
  • Proactive in identifying and resolving issues.
PERKS:
  • Competitive salary with commission and bonus opportunities.
  • Potential for career growth and advancement within the agency.
  • Paid time off, including vacation and personal/sick days.
  • 401K retirement plan.
  • Valuable experience for career development.