Operations Director

24 hours ago

Jackson, Tennessee, United States ODW Logistics Full time
Job Summary

ODW Logistics is a leading third-party logistics (3PL) provider dedicated to delivering seamless end-to-end supply chain solutions. Our extensive range of services includes supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

Key Responsibilities
  • Lead Operations: Oversee one or more large volume operations, serving a multi-disciplined customer base or multi-facility operations. Ensure employee safety, customer relations, operational oversight, business metrics, staff development support, and P&L.
  • Business Development: Involved in business development and contracts, along with team leadership initiatives and improvement projects.
  • Operational Excellence: Maximize productivity, quality, and service throughout operations by utilizing best practices for facility layouts, material handling concepts, technological enhancements, and measurements.
  • Reporting and Communication: Create and report on business plan objectives vs. actual results to senior management and/or clients as required.
  • Staff Development: Support front-line leaders and employees to grow and develop an eye for attraction and retention of talent.
  • Customer Relations: Serve as the point of contact for customer relations and build relationships with customer stakeholders to ensure business needs are executed seamlessly.
  • Training and Development: Conduct start-up meetings, weekly walk-around reporting, project teams, and training to drive corporate culture and keep the team informed on company/building news.
  • Operational Knowledge: Maintain basic knowledge of all operational functions to instruct/train team members in every department.
  • Continuous Improvement: Develop continuous improvement processes to streamline operations.
  • Financial Management: Authorize and monitor operational expenditures.
Requirements
  • Education and Experience: 3-5+ years of management/supervisor experience preferred. Previous experience with staff development, facility layout, multi-shift operations, project management, and inventory management preferred.
  • Certifications and Skills: Bachelor's degree in business, logistics, operations, or equivalent education/work experience preferred. Proficiency in Microsoft Office tools preferred. Expert knowledge of warehouse management systems preferred. Prior P&L exposure and warehouse/transportation experience preferred.
  • Capabilities: Excellent verbal, written, interpersonal, and organizational skills. Strong team building skills. Strong analytical, critical thinking, and decision-making skills. High energy and the drive to implement organizational change. Self- and people-driven learner. Comfortable speaking in front of multiple associates and customers.
Physical and Mental Requirements
  • Physical Demands: The employee requires the ability to hear, read, and comprehend, write, and communicate. Frequently sit, type, and perform repetitive wrist motion. Frequently stand, walk, bend, squat/kneel, twist/turn, or reach on even and uneven surfaces. Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities. Use material handling equipment that must be operated according to specific operation procedures. Spend a significant amount of time on the warehouse floor in a fast-paced environment.
Our Values
  • Respect: We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.
  • Trust: We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.
  • Team: We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.
  • Opportunity: We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

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