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Clinic Administration Manager

2 months ago

Jackson, Tennessee, United States West Tennessee Healthcare Full time

Category:
Professional

Location:
Jackson, Tennessee

Shift:
8 - Day (United States of America)

Job Overview:
The role involves providing strategic leadership and management across all facets of clinic operations for West Tennessee Healthcare - Pulmonology Clinic, excluding those requiring professional medical judgment. This position reports directly to the Director of Specialty Care Services and indirectly to the Medical Director.

Key Responsibilities:

  • Ensure adherence to all regulatory standards governing healthcare delivery and accreditation requirements.
  • Continuously assess operations, programs, and facilities, recommending necessary modifications.
  • Collaborate with the Director of Specialty Care Services to implement long-term operational strategies for the clinic.
  • Keep management updated on trends, challenges, and activities affecting clinic operations or policies.
  • Work alongside the Director of Specialty Care Services and relevant personnel from other departments to propose or establish new policies, ensuring resource availability and support.
  • Lead and oversee clinic activities through regular meetings with clinical and support staff to gather input, discuss opportunities, and present updates.
  • Maintain professional relationships and pursue ongoing professional development to stay informed about trends in clinic management, including patient flow, revenue cycle, and staff training.
  • Address medical and administrative challenges while fostering open communication to maintain high employee morale within the clinic.
  • Coordinate with the Director of Specialty Care Services to effectively recruit, develop, evaluate, and retain high-quality medical and support staff.
  • Utilize excellent customer service skills at all times and manage patient complaints in accordance with current departmental policies.
  • Monitor staff adherence to service excellence skills and provide feedback as necessary.
  • Participate in the clinic's budget planning and oversee its implementation.
  • Perform related duties as required or directed.
Qualifications:

Education:
  • Bachelor's degree in a healthcare-related field is preferred.
Licensure, Registration, and Certification:
  • N/A
Experience:
  • A minimum of 3 years of management or supervisory experience in the healthcare sector is preferred.
Equal Opportunity Statement:
We are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.