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Operations Director

2 months ago

Jackson, Tennessee, United States ODW Logistics Full time
Job Summary

ODW Logistics is a leading third-party logistics (3PL) provider dedicated to delivering seamless end-to-end supply chain solutions. Our extensive range of services includes supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

Key Responsibilities
  • Maximize productivity, quality, and service throughout operations by utilizing best practices for facility layouts, material handling concepts, technological enhancements, and measurements, and communicate changes to office personnel.
  • Create and report on business plan objectives vs. actual results to senior management and/or clients as required.
  • Support front-line leaders and employees to grow and develop an eye for attraction and retention of talent.
  • Arrange staffing needs to ensure distribution centers are staffed correctly.
  • Ensure safety and efficiency throughout the operation according to customer and employer procedures.
  • Serve as the point of contact for customer relations and build relationships with customer stakeholders to ensure business needs are executed seamlessly.
  • Conduct start-up meetings, weekly walk-around reporting, project teams, and training to drive corporate culture and keep the team informed on company/building news.
  • Maintain basic knowledge of all operational functions to instruct/train team members in every department.
  • Develop continuous improvement processes to streamline operations.
  • Authorize and monitor operational expenditures.
  • All other duties as assigned.
Requirements
  • 3-5+ years of management/supervisor experience preferred.
  • Previous experience with staff development, facility layout, multi-shift operations, project management, and inventory management preferred.
  • Bachelor's degree in business, logistics, operations, or equivalent education/work experience preferred.
  • Proficiency in Microsoft Office tools preferred.
  • Expert knowledge of warehouse management systems preferred.
  • Prior P&L exposure and warehouse/transportation experience preferred.
Capabilities
  • Excellent verbal, written, interpersonal, and organizational skills.
  • Strong team building skills.
  • Strong analytical, critical thinking, and decision-making skills.
  • High energy and the drive to implement organizational change.
  • Self- and people-driven learner.
  • Comfortable speaking in front of multiple associates and customers.
Physical and Mental Requirements
  • Hear, read, and comprehend, write, and communicate.
  • Frequently sit, type, and perform repetitive wrist motion.
  • Frequently stand, walk, bend, squat/kneel, twist/turn, or reach on even and uneven surfaces.
  • Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities.
  • Use material handling equipment that must be operated according to specific operation procedures.
  • Spend a significant amount of time on the warehouse floor in a fast-paced environment.
Our Values
  • Respect - Give and it will be given. We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.
  • Trust - Earned over time. We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.
  • Team - Accomplish more together. We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.
  • Opportunity - Realize your potential. We believe all people have significance and potential. We understand work and life are integrated, and we value both. We strive to make an impact in the world around us.