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Patient Access Coordinator

2 months ago

Chattanooga, Tennessee, United States Medicine Journal Full time
Job Summary

The Patient Access Specialist I is an entry-level position responsible for accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system. This includes initiation of activities necessary to comply with managed care contracts and CMS regulations.

Key Responsibilities
  • Register and activate scheduled patients by gathering demographic, financial, and pertinent information necessary to meet all regulatory and billing requirements.
  • Verify insurance eligibility and benefits for scheduled outpatient and inpatient patients.
  • Compute patient liability at point of registration.
  • Communicate and collect patient financial liabilities.
  • Review prior bad debts and request payment of outstanding prior bad debt.
  • Alert Financial Advocates of accounts with financial clearance issues.
Requirements
  • High School Diploma or equivalent.
  • Demonstrated ability to read, write, arithmetic, multiplication/division including fractions and decimals.
  • Strong computer skills, excellent customer service skills, interpersonal communication, and telephone etiquette.
  • Ability to multitask and manage high volumes.
Preferred Qualifications
  • Graduate of Medical Secretary Program.
  • Knowledge of basic registration and third-party payer preferred.
  • Preference for work experience in a physician front office or insurance/healthcare call center.
Position Requirements
  • Certified Healthcare Access Associate from NAHAM preferred.