Business Development Associate
6 days ago
About Kansas City Job Opening
We are a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. Our team specializes in innovative outreach strategies and solutions to connect brands with potential customers.
Job Summary
We are seeking a highly motivated and results-driven Customer Relations Representative to join our team. As a key member of our team, you will play a crucial role in building and maintaining strong relationships with clients and fostering positive interactions to drive customer acquisition success.
Key Responsibilities
- Collaboration and Communication
- Work closely with cross-functional teams, including marketing, customer service, and operations, to ensure seamless campaign execution.
- Proactively engage with customers to understand their needs, preferences, and challenges.
- Customer Service and Support
- Provide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Assist in maintaining accurate and up-to-date sales records, customer databases, and campaign reports.
- Business Development and Growth
- Identify opportunities for upselling and cross-selling additional services that align with clients' needs and objectives.
- Troubleshoot issues, identify solutions, and liaise with internal teams to ensure timely resolution.
Requirements
To be successful in this role, you will need to possess excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering exceptional customer service.
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