Head of National Customer Accounts

1 week ago


Phoenix, Arizona, United States Swift Transportation Full time

Advance Your Career

At Swift Transportation, our most valuable asset is our PEOPLE. We are committed to excellence and strive to give our best every day.

We are dedicated to fostering a culture of learning, safety, honesty, and mutual respect.
We consider ourselves a family where every individual has a voice and plays a crucial role in our collective success and the success of our drivers.

Your insights and perspectives are valued at Swift Transportation. We recognize you as the subject matter expert and trust you to generate and implement ideas that align with the company’s best interests.

Join us in being part of something greater. Become a member of the leading full truckload carrier in the nation. Join Swift Transportation.


Key Responsibilities:

As a Senior Customer Account Leader, you will:

  • Provide strategic direction to National Customer Account teams, focusing on enhancing profitability.
  • Lead national customer account teams with a vision for growth.
  • Facilitate career development through meaningful work assignments and training opportunities.
  • Manage resources effectively to ensure adequate staffing, equipment, and communication capabilities.
  • Develop innovative solutions while crafting customer strategies.
  • Gather customer insights from various sources.
  • Deliver insights and foresights for clients and internal initiatives.
  • Analyze customer data to uncover trends, statistics, and challenges.
  • Generate concise and actionable insights derived from data analysis.
  • Identify patterns in customer satisfaction, both positive and negative.
  • Stay informed about industry trends and technological advancements.
  • Proactively assist others in achieving organizational objectives.

Qualifications:

To be successful in this role, you should possess:

  • A minimum of 5 years of experience in customer service, customer relations, or sales.
  • At least 2 years of leadership experience in customer service, customer relations, or sales.
  • Prior experience in the transportation industry.
  • A Bachelor's degree in business or an equivalent combination of education and experience.
  • The ability to demonstrate sound judgment and discretion while developing solutions and resolving complex issues.
  • Strong leadership skills to influence and motivate employees across diverse and dynamic environments.
  • Exceptional interpersonal, decision-making, and analytical skills with a creative approach to problem-solving.
  • Proficiency in preparing and delivering compelling presentations that effectively influence others and build coalitions for key initiatives.
  • Strong analytical capabilities.

What We Offer:

We provide a competitive starting salary that reflects your experience and geographic location, along with potential bonus pay based on company performance.

We also offer opportunities to engage in community service and give back to local communities.

Our comprehensive benefits package includes:

  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental, and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

Swift Transportation is an equal employment opportunity employer. We do not unlawfully discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable laws. We also prohibit harassment of applicants and employees based on any of these protected categories.



  • Phoenix, Arizona, United States Swift Transportation Full time

    Advance Your CareerAt Swift Transportation, our most valuable asset is OUR PEOPLE. We are committed to excellence and strive to deliver our best every day. We foster a culture of learning and create an environment built on safety, integrity, and mutual respect. We are a family where every voice is heard and plays a crucial role in our collective success and...


  • Phoenix, Arizona, United States EMCOR Group Inc. Full time

    About Us:EMCOR Group Inc. is a leading provider of mechanical and electrical construction, industrial and energy infrastructure, and building services for a diverse range of businesses.Job Title: General Manager, EMCOR Mechanical Services HVAC National AccountsJob Summary:We are seeking an experienced General Manager to lead our HVAC National Accounts team....


  • Phoenix, Arizona, United States Goodyear Full time

    Job Summary:As a National Account Sales Specialist at Goodyear, you will be responsible for leading a dedicated account service and sales team at our assigned facility. Your primary goal will be to service the volume of dedicated business through National Accounts agreements, while also soliciting unsold National Accounts.Key Responsibilities:Provide...


  • Phoenix, Arizona, United States Goodyear Full time

    Goodyear. More Driven.IMMEDIATE OPPORTUNITYAs a leader in the service and retreading industry, Goodyear operates over 200 Commercial Tire Centers and Truck Care Centers across the nation. We pride ourselves on our ability to cater to both large commercial fleets and local businesses, ensuring that our mission of 'SERVICE EXCELLENCE - ALWAYS' is upheld....


  • Phoenix, Arizona, United States Swift Transportation Full time

    Advance Your CareerAt Swift Transportation, our most valuable asset is OUR PEOPLE. We are committed to excellence and strive to give our best every day. We foster a culture of learning, safety, honesty, and mutual respect. Here, we are a family where every voice matters and plays a crucial role in our collective success and the success of our drivers. Your...


  • Phoenix, Arizona, United States PRO EM National Event Services Full time

    Job Summary The National Sales Director leads a high-performing Account Executive team and develops integrated sales strategies for PRO EM National Event Services. Responsibilities Provide strong leadership and direction to the sales team, fostering a culture of accountability, excellence, and continuous improvement.Conduct regular performance evaluations...


  • Phoenix, Arizona, United States ViaSun Corporation Full time

    Position OverviewViaSun Corporation is in search of a proactive and strategic Head of Customer Support Operations to lead the management, expansion, and execution of initiatives within our Customer Support division. In this pivotal role, you will be instrumental in steering business growth, ensuring operational excellence, and cultivating a high-performing...


  • Phoenix, Arizona, United States Cox Enterprises Full time

    Position Overview: The Head of Customer Care Operations is responsible for overseeing a dedicated team of onboarding managers, supervisors, and specialists focused on equipping new hires with the necessary skills and knowledge to excel in their roles.Key Responsibilities:Lead and mentor a team dedicated to enhancing new hire education and performance...


  • Phoenix, Arizona, United States Swift Transportation Full time

    Advance Your CareerAt Swift Transportation, our most valuable asset is OUR PEOPLE. We are committed to excellence and strive to deliver our best every day. We foster a culture of learning and create an environment rooted in safety, integrity, and mutual respect. We are a family where every voice is heard and plays a vital role in our collective success and...

  • Customer Accountant

    3 days ago


    Phoenix, Arizona, United States Verra Mobility Full time

    Job DescriptionVerra Mobility is seeking a highly skilled Customer Accountant to join our team. As a key member of our Service Delivery organization, this role is responsible for the reconciliation of payments and other cash and non-cash transactions for a group of customers.Key Responsibilities:Daily, Monthly, and YTD Reconciliation: Reconcile customer...


  • Phoenix, Arizona, United States Swift Transportation Full time

    About the RoleAt Swift Transportation, we are seeking a highly skilled Senior Customer Account Leader to join our team. As a key member of our organization, you will be responsible for providing strategic leadership to our National Customer Account teams and driving business growth through innovative solutions.Key ResponsibilitiesProvide strategic leadership...


  • Phoenix, Arizona, United States Lennox National Account Services Full time

    Job SummaryWe are seeking a highly skilled and experienced HVAC Branch Manager to lead our commercial HVAC operations team. As a key member of our leadership team, you will be responsible for managing and coordinating the activities of employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories.Key...


  • Phoenix, Arizona, United States Swift Transportation Full time

    Position at Swift Transportation Compensation Range: $20-$23Work Hours: 5PM-5AM with a rotating Schedule (Weekdays/weekends)Advance Your Career At Swift, our most valuable asset is OUR PEOPLE. We are committed to excellence and strive to give our best every day. We are dedicated to fostering a culture of safety, integrity, and mutual respect. We are a...


  • Phoenix, Arizona, United States FusionTech Full time

    FusionTech is a leading retail company with a rich history of over 70 years. With a team of over 200 employees and a vast sales area spanning multiple levels, we offer our customers a unique shopping experience. We take pride in presenting over 250 international top brands in fashion, accessories, and sports, as well as partner companies such as Douglas,...


  • Phoenix, Arizona, United States Chemical Strategies Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Chemical Strategies, Inc. This is a full-time position responsible for procurement and client relations for aerospace or semiconductor clients.Key Responsibilities:Order Management and Fulfillment: Account Managers are accountable for accurate and...


  • Phoenix, Arizona, United States A Head For Profits Full time

    Job SummaryThe Beverage Dispensing Specialist with A Head for Profits is responsible for installing and managing draft beverage systems in various establishments. This position requires hands-on, mechanical work experience and technical skills.Key ResponsibilitiesInstall and maintain draft beverage systems to meet the standards set by A Head for Profits and...


  • Phoenix, Arizona, United States Arizona Media Association + Arizona Local News Foundation Full time

    Head of Marketing and CommunicationsEmployment Type: Full-Time PositionLocation: Primarily remote, with local requirements for candidates in the Phoenix, AZ Metro area. Relocation assistance is not available.Salary Range: $70,000 - $100,000 + bonus potential | Benefits: Medical, Dental, Vision, IRA, Tech StipendThe Arizona Media Association + Arizona Local...


  • Phoenix, Arizona, United States Generated Materials Recovery Full time

    Job OverviewGenerated Materials Recovery, a leading industrial recycling provider, is seeking a highly motivated and experienced National Industrial Account Executive to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with industrial manufacturers and distributors across the US.Key...


  • Phoenix, Arizona, United States Epiq Full time

    We are currently looking for a Head of Legal Operations for a full-time position with our prominent Financial Services client. This role presents a strong opportunity for transition into a permanent in-house position with the client. OverviewEpiq Counsel is a forward-thinking legal services talent provider that offers meaningful work and flexibility to...


  • Phoenix, Arizona, United States TQL Full time

    About the Role:As a National Sales Executive at TQL, you will be responsible for identifying high-volume LTL opportunities, building relationships with customers, and closing large accounts. This is an opportunity to get in on the ground floor with one of TQL's newest departments and capitalize on a nearly untapped customer base.What's in it for...