Customer Accountant

4 days ago

Phoenix, Arizona, United States Verra Mobility Full time
Job Description

Verra Mobility is seeking a highly skilled Customer Accountant to join our team. As a key member of our Service Delivery organization, this role is responsible for the reconciliation of payments and other cash and non-cash transactions for a group of customers.

Key Responsibilities:
  • Daily, Monthly, and YTD Reconciliation: Reconcile customer program funds and statements from various channels (check, electronic, etc.) to ensure accuracy and compliance with company standards.
  • Discrepancy Analysis and Resolution: Identify and resolve discrepancies in customer transactions in a timely and efficient manner.
  • Customer Fund Transfers: Manage and oversee customer fund transfers to ensure seamless transactions.
  • Payment Refund Processing: Process payment refunds in accordance with company policies and procedures.
  • Customer Service: Provide exceptional customer service to address any inquiries or issues related to accounts.
  • Compliance and Risk Management: Uphold company controls, policies, and procedures to ensure compliance and mitigate risk.
  • Additional Responsibilities: Perform daily deposit operation functions, including ACH and check processing, wire transfer processing, dormant account monitoring, returned deposited items, account research requests, deposit account reviews and corrections, returned mail, and foreign checks processing.
Qualifications:
  • Minimum of 2-3 years of related accounting/accounts payable experience.
  • Prefer Bachelor's degree in Accounting/Finance or related field or equivalent experience.
  • Experience making entries in accounting information systems (Great Plains preferred).
  • Proficient with a variety of computer software applications in word processing and spreadsheets such as MS Word & Excel (Advanced Excel skills a plus).
  • Demonstrate high sense of urgency and personal initiative related to customer service and problem resolution.
  • Strong written communication skills (clear and precise).
  • Exceed customer performance expectations (SLA, issue prioritization).
  • Maintain strict confidentiality regarding all matters concerning the company, employees, and its customers.
  • Work well in a team environment and collaborate with employees from all areas of the business as required.
  • Utilize strong time management and organizational skills.
  • Money Movement domain knowledge with rails like ACH, Fedwire, CHIPS, RTP, SWIFT, Zelle.
  • Ability to provide clients with information and data, as well as gain their trust and respect while maintaining personal composure when confronted with a difficult situation and/or customer.
  • Ability to escalate to next level management.
  • Excellent investigative, analytical, and problem-solving skills.
  • Excellent ability to recognize control weaknesses and opportunities for process/operational improvements and develop viable risk mitigation strategies.
  • Successful completion of the Nlets fingerprinting background assessment.
  • Must be located in Phoenix, Arizona and willing to come into our Mesa, AZ office once a week.
Verra Mobility Values:
  • Own It: Focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
  • Do What's Right: Champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment, and are courageous.
  • Lead with Grace: Express humility and compassion, and be authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
  • Win Together: Believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

  • Customer Account Manager

    7 days ago

    Phoenix, Arizona, United States Chemical Strategies Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Chemical Strategies, Inc. This is a full-time position responsible for procurement and client relations for aerospace or semiconductor clients.Key Responsibilities:Order Management and Fulfillment: Account Managers are accountable for accurate and...

  • Customer Account Manager

    7 days ago

    Phoenix, Arizona, United States Chemical Strategies Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Chemical Strategies, Inc. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our aerospace and semiconductor clients.Key Responsibilities:Order Management and Fulfillment: Accurately and...

  • Customer Account Executive

    2 weeks ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Advance Your CareerAt Swift Transportation, our most valuable asset is OUR PEOPLE. We are committed to excellence and strive to deliver our best every day. We foster a culture of learning and create an environment rooted in safety, integrity, and mutual respect. We are a family where every voice is heard and plays a vital role in our collective success and...

  • Senior Customer Account Director

    4 days ago

    Phoenix, Arizona, United States Swift Transportation Full time

    About the RoleAt Swift Transportation, we are seeking a highly skilled Senior Customer Account Leader to join our team. As a key member of our organization, you will be responsible for providing strategic leadership to our National Customer Account teams and driving business growth through innovative solutions.Key ResponsibilitiesProvide strategic leadership...

  • Evening Customer Account Representative

    2 weeks ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Position at Swift Transportation Compensation Range: $20-$23Work Hours: 5PM-5AM with a rotating Schedule (Weekdays/weekends)Advance Your Career At Swift, our most valuable asset is OUR PEOPLE. We are committed to excellence and strive to give our best every day. We are dedicated to fostering a culture of safety, integrity, and mutual respect. We are a...

  • Head of National Customer Accounts

    1 week ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Advance Your CareerAt Swift Transportation, our most valuable asset is our PEOPLE. We are committed to excellence and strive to give our best every day. We are dedicated to fostering a culture of learning, safety, honesty, and mutual respect. We consider ourselves a family where every individual has a voice and plays a crucial role in our collective success...

  • Law Enforcement Customer Account Specialist

    1 week ago

    Phoenix, Arizona, United States L N Curtis & Sons Full time

    Job TypePart-timePosition OverviewAs a Customer Account Representative in the law enforcement sector, you will engage in a hybrid role that includes:Direct interaction with law enforcement professionals - assisting with the fitting of tactical equipment, including holsters, flashlights, boots, and tools, as well as measuring for body armor and uniforms, and...

  • Law Enforcement Customer Account Specialist

    2 weeks ago

    Phoenix, Arizona, United States L N Curtis & Sons Full time

    Job TypePart-timePosition OverviewAs a dedicated Customer Account Representative in the law enforcement sector, you will engage in a multifaceted role that includes:Collaborating directly with law enforcement professionals to equip them with essential tactical gear, including holsters, flashlights, boots, and tools, while accurately measuring for body armor...

  • Law Enforcement Customer Account Specialist

    1 week ago

    Phoenix, Arizona, United States L N Curtis & Sons Full time

    Job TypePart-timePosition OverviewAs a dedicated Customer Account Representative within the law enforcement sector, your role will encompass a hybrid of responsibilities that include:Engaging directly with law enforcement professionals by providing essential tactical equipment, such as holsters, flashlights, boots, and tools, while also measuring for body...

  • Nocturnal Customer Account Representative AZ

    2 weeks ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Compensation Range: $20-$23Working Hours: 5PM-5AM with a rotating schedule (Weekdays/Weekends)Advance Your CareerAt Swift, our most valuable asset is OUR PEOPLE. We are dedicated to excellence and strive to deliver our best every day. Our passion lies in fostering a culture of safety, integrity, and mutual respect. We consider ourselves a family where every...

  • Customer Service Account Coordinator AZ

    2 weeks ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Shift Options:4 days on/4 days off 5AM-5PMCompensation Range: $20-$23/hourlyWhat We Provide:Competitive starting salary based on experience and location.Potential bonus opportunities linked to company performance.Engagement in community service initiatives.Comprehensive Benefits Package including: 401(K)Medical, Dental, Vision, Disability, Supplemental, and...

  • Customer Service Account Agent AZ

    2 weeks ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Shift Options:4 days on/4 days off 5AM-5PM Compensation Range: $20-$23/hourly What We Provide:Competitive starting salary based on experience and geographic location.Potential bonus compensation based on company performance.Opportunities to engage in community service and volunteer initiatives.Comprehensive Benefits Package which includes: 401(K)Medical,...

  • Head of National Customer Accounts AZ

    1 week ago

    Phoenix, Arizona, United States Swift Transportation Full time

    Advance Your CareerAt Swift Transportation, our most valuable asset is OUR PEOPLE. We are committed to excellence and strive to deliver our best every day. We foster a culture of learning and create an environment built on safety, integrity, and mutual respect. We are a family where every voice is heard and plays a crucial role in our collective success and...

  • Senior Account Manager for Enterprise Customer Success

    2 weeks ago

    Phoenix, Arizona, United States 7SIGNAL Full time

    Job OverviewPosition SummaryAs a Senior Account Manager for Enterprise Customer Success, you will serve as the primary delivery leader within our account team, acting as a strategic ally to our clients. Your role is pivotal in ensuring that our customers derive maximum value from our solutions, facilitating transformative outcomes.Core...

  • Customer Service Representative

    4 days ago

    Phoenix, Arizona, United States Valor Global Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Valor Global. As a Customer Service Representative, you will be responsible for providing exceptional service to patients calling in regarding their accounts and billing.Key ResponsibilitiesNavigate and accurately document in EMR software...

  • Senior Accountant

    3 hours ago

    Phoenix, Arizona, United States U-Haul Full time

    About the RoleWe are seeking a highly skilled Senior Accountant to join our team at U-Haul International. As a key member of our accounting department, you will be responsible for ensuring the accuracy and timeliness of our financial reporting.Key ResponsibilitiesFinancial Statement Preparation: Prepare and review monthly recurring and general accounting...

  • Accounting Professional

    5 days ago

    Phoenix, Arizona, United States WillScot Full time

    About the JobWe are seeking a highly motivated and detail-oriented individual to join our Accounts Receivable team as a part-time intern. As a part of our team, you will gain hands-on experience supporting accounting and collections initiatives.ResponsibilitiesSend correspondence to customers through our accounting system, following a pre-defined...

  • Accountant II

    1 week ago

    Phoenix, Arizona, United States Albertsons Company Inc. Full time

    About the CompanyAlbertsons Companies is a leading food and drug retailer in the United States, with a strong presence in 34 states and the District of Columbia. Our company is committed to innovation and building a culture of belonging, with a unique purpose of creating joy around each table and inspiring a healthier tomorrow for every community.We operate...

  • Accounts Specialist

    1 week ago

    Phoenix, Arizona, United States Verra Mobility Full time

    About Us:Verra Mobility stands at the forefront of intelligent transportation solutions. We are dedicated to creating technology-driven systems that enhance safety and efficiency in mobility. Our initiatives include the deployment of over 4,000 safety cameras for red-light, speed, and school bus stop arm violations across North America, alongside the...

  • Credit Account Specialist

    1 week ago

    Phoenix, Arizona, United States Arizona Employer Full time

    Job Summary:As a Credit Account Specialist at Arizona Employer, you will be responsible for handling the day-to-day credit functions associated with job accounts. This includes daily payment postings to customer accounts and reconciliations.Key Responsibilities:Posts checks to customer accounts and prepares daily bank deposits electronicallyProcesses credit...