Accounts Receivable Specialist
1 month ago
This position is responsible for providing exceptional customer service while responding to inquiries from patients, staff, and insurance companies. The Billing Specialist will also possess excellent phone etiquette, computer skills, and the ability to multitask and work independently and as a team member in a fast-paced environment, collaborating effectively with all departments and fostering a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism.
Key Responsibilities:- Timely follow-up of all claim denials and submission of corrected claims in a timely manner.
- Respond to inquiries from the insurance company, patients, and providers in a professional and courteous manner.
- Submits insurance/patient refunds in a timely manner and analytically examines accounts to identify payer-specific trends.
- Informs Management of any known issues and participates in educational activities, reviews coding, and billing updates.
- Sets up payment plans for patient balances and performs other duties as assigned.
- Maintains the strictest confidentiality and adheres to all HIPAA guidelines/regulations.
- High school diploma or equivalent required.
- 3 years of billing experience is required.
- Good interpersonal and organizational skills.
- Highly detail-oriented with a critical degree of accuracy regarding data entry.
- Ability to analyze A/R Aging reports and prioritize work accordingly.
- Knowledge of medical billing/collections practices, computer programs, and business office procedures.
We are proud to be the leading providers of progressive interventional pain relief. Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care. If you are looking for a career in the medical field, we encourage you to apply and have the potential to join Northeast Florida's leading interventional pain management specialists.
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