Employer-Partner Success Director

2 months ago

New York, New York, United States Pursuit Full time

About Pursuit

Pursuit is a mission-driven organization dedicated to creating economic transformation by training low-income adults to launch and advance careers as software engineers. Our comprehensive model combines rigorous training with strategic partnerships to supply and support high-quality tech talent to leading companies.

About the Role

We are seeking a strategic and entrepreneurial Employer-Partner Success Director to join our team. This position will be instrumental in Pursuit's growth, and we are looking for a leader who will be strategic and tactical in developing relationship strategies and owning and building relationships with existing partners, while growing revenues.

Key Responsibilities

  • Represent Pursuit externally, generating enthusiasm and new leads at every opportunity.
  • Lead and drive employer-partnership development strategies to increase revenue and deepen existing relationships within our employer services program.
  • Lead the ideation, planning, and production of customer-specific account plans, relationship maps, and partnership strategies.
  • Collaborate across the organization to develop and refine renewal and upsell strategies.
  • Develop engagement strategies involving key personnel at existing partners, including through events.

Requirements

  • At least seven years of experience building and managing B2B customer relationships, ideally managing large-scale enterprise partnerships.
  • Strong interpersonal skills.
  • Excellent verbal and written communication and in-person and virtual presentation skills.
  • Expertise in leveraging customer relations to meet business objectives.
  • Ability to work individually and within a highly collaborative team setting.
  • Analytical problem-solving skills with impeccable attention to detail.
  • Super creative mind with a love for data.
  • Experience working with CRM tools (knowledge in Salesforce is a plus).
  • Sense of urgency to achieve business outcomes (essential).
  • Experience should include: building relationships, developing account strategies, creating relationship maps, storytelling, negotiating, closing, account management, etc.
  • Clearly articulate our value proposition and handle any customer conversations with confidence and ease.
  • Incredible relationship-builder with an ability to engage, connect, and maintain relationships with a wide diversity of individuals.
  • Creative, flexible, and solution-oriented.
  • Extremely motivated and inspired by Pursuit's mission.

What We Offer

  • Great culture where transparency, respect, teamwork, and kindness are valued.
  • Competitive compensation in base, plus bonus, and a full benefits package.
  • 401k Match.
  • Unlimited PTO and an all-Pursuit summer break the last week of August and a week-long holiday the last week of December.
  • Friday work from home.
  • Catered lunches once a week and delicious snacks.
  • An opportunity to work at the intersection of tech and social impact, and make a direct impact on the communities of those we serve.

Pursuit Values Diversity

We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. Pursuit is an equal opportunity employer.

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