Sales Representative

3 weeks ago


Anoka, Minnesota, United States undisclosed Full time
Job Summary:

The Sales Representative - Customer Service Expert will be responsible for providing exceptional customer service and support to customers and dealers. This role will involve answering phone calls, emails, and sending requests to customers relating to quotes, pricing, product availability, order status changes, shipment tracking, returns, and product questions.

Key Responsibilities:

* Answer customer inquiries and resolve issues in a timely and professional manner
* Ensure customer orders are entered accurately and efficiently
* Educate dealers on product offerings, features, and benefits
* Develop technical and application knowledge of Ballantine products
* Make outbound phone calls to prospects and existing customers to generate business

Requirements:

* Excellent communication and interpersonal skills
* Experience in customer service or sales preferred
* Strong mechanical aptitude and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines

What We Offer:

* Competitive compensation package
* Health benefits, 401(k) match, and profit sharing
* Education reimbursement and annual bonus potential

About Us:

U.S. Tsubaki is an Equal Opportunity Employer committed to diversity and inclusion. We offer a dynamic and supportive work environment that values employee growth and development.

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