Front Desk Associate
4 weeks ago
We are seeking a highly skilled and friendly Guest Service Representative to join our team at Tru by Hilton. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.
Responsibilities:
- Greet guests promptly and warmly, using a clear speaking voice and active listening skills to understand their needs and requests.
- Verify and imprint credit cards for authorization, handle cash, make change, and balance an assigned house bank.
- Accept and record vouchers and other forms of payment, and perform accurate arithmetic functions using a calculator.
- Post charges to guest rooms and house accounts using the computer, and complete registration process by inputting and retrieving information from the computer system.
- Promptly answer the telephone using a clear speaking voice, and input messages into the computer and retrieve messages and communicate the content to the guest.
- Ensure all guest correspondences are kept confidential, and resolve issues such as location changes, providing additional room amenities, and credit issues.
- Record guest comments or complaints, and perform miscellaneous job-related duties as assigned.
Requirements and Qualifications:
- Regular attendance is essential, and may be required to work varying schedules and holidays.
- Required to fully comply with the hotel's rules and regulations, and maintain a well-groomed and professional appearance.
- Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities.
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Front Desk Associate
1 month ago
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Front Desk Associate
4 weeks ago
Cleveland, Ohio, United States DelMonte Hotel Group Full timeFront Desk Clerk Job DescriptionWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at the DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a seamless check-in and check-out experience.Key Responsibilities:Greet and...
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Front Desk Associate
3 weeks ago
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Front Desk Associate
4 weeks ago
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Front Desk Associate
3 weeks ago
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Front Desk Associate
3 weeks ago
Cleveland, Ohio, United States Crescent Hotels and Resorts Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels and Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.Key Responsibilities:Greet all...
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Front Desk Representative
4 weeks ago
Cleveland, Ohio, United States Crescent Hotels & Resorts Full timeFront Desk Agent OpportunityWe are seeking a skilled Front Desk Agent to join our team at The Hotel Cleveland. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay experience.Key Responsibilities:Greet guests with a warm welcome and provide accurate information about...
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Front Desk Associate
3 weeks ago
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Front Desk Representative
4 weeks ago
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Front Desk Team Lead
4 weeks ago
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Front Desk Associate
4 weeks ago
Cleveland, Ohio, United States HEI Hotels and Resorts Full timeAbout UsThe Westin Cleveland is a 484-room hotel located in the heart of downtown Cleveland, offering a unique blend of luxury and convenience. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm welcome and ensuring a seamless stay.ResponsibilitiesOur ideal candidate will possess excellent communication skills, be...
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Front Desk Representative
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Front Desk Team Lead
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Cleveland, Ohio, United States Concord Hospitality Full timeJob Title: Night Auditor/Front Desk SpecialistWe are seeking a highly skilled and detail-oriented Night Auditor/Front Desk Specialist to join our team at Courtyard by Marriott Akron Downtown. As a Night Auditor, you will be responsible for ensuring the smooth operation of the front desk during non-traditional hours, providing exceptional customer service,...
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Front Desk Associate
3 weeks ago
Cleveland, Ohio, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.What You'll...
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Cleveland, Ohio, United States Blue Sky Hospitality Solutions Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional guest service and ensuring a seamless experience for hotel guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist guests with arrival and departure,...
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Cleveland, Ohio, United States Real Estate Property Management & Leasing Company Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Front Desk/Receptionist to join our team at a commercial real estate company with multiple offices throughout the United States.The ideal candidate will be responsible for greeting visitors, answering inbound telephone calls, and performing various administrative tasks.Key...
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Cleveland, Ohio, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Manager OEM is responsible for overseeing the front desk operations of a hotel, ensuring a high level of guest satisfaction and efficiency in the management of room reservations, check-ins, and check-outs.ResponsibilitiesSupervise and train front desk staff to provide exceptional customer service and ensure a smooth check-in and...
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Cleveland, Ohio, United States Care Alliance Health Center Full timeCare Alliance Health Center Job OpportunityWe are seeking a skilled Front Desk Coordinator to provide exceptional patient care and administrative support at our Cleveland, Ohio location.Key Responsibilities:Greets patients and responds to inquiries in a courteous and professional manner.Coordinates patient scheduling and flow to ensure seamless check-in and...