Senior Sales Account Manager
4 days ago
Estimated Salary: $60,000 - $80,000 per year
About Manufacturing CompanyWe are a dynamic manufacturing company seeking an experienced Sales Account Manager to join our team. As a key member of our sales department, you will be responsible for driving revenue growth, building strong customer relationships, and ensuring exceptional customer satisfaction.
Key Responsibilities:
- Customer Relationship Management: Foster open communication, address concerns, and ensure timely and efficient service delivery.
- Revenue Growth and Retention: Identify and pursue cross-sell and upsell opportunities that align with customer needs, ensuring seamless renewals.
- Issue Resolution: Address and resolve issues promptly and effectively, collaborating with internal teams to provide top-notch service.
- Account Strategies: Create tailored account management plans with specific goals, strategies, and tactics for each client.
- Performance Monitoring: Track relevant sales metrics and analyze key performance indicators (KPIs) to ensure account plans are effective.
- Customer Feedback and Insights: Collect and analyze customer feedback to understand client preferences, pain points, and potential opportunities, informing product development and marketing strategies.
Qualifications:
- Proven experience in sales account management or a related field.
- Exceptional negotiation and problem-solving skills.
- Strong communication and interpersonal abilities.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in CRM software and sales analytics tools.
- Bachelor's degree in business, marketing, or a related field is preferred.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
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