Sales Operations Specialist

2 weeks ago


West Palm Beach, Florida, United States Michael Aram Inc Full time
Position Overview

Michael Aram Inc is in search of a driven professional with a robust foundation in sales and effective communication. The ideal candidate will demonstrate exceptional organizational and technological capabilities to cultivate new accounts and enhance our current client relationships.

If you have a passion for product sales and relationship building, we encourage you to explore this opportunity further.

Key Responsibilities
  1. Utilize research tools and lead generation methods to identify potential clients.
  2. Build, nurture, and sustain business relationships with prospective, existing, and former clients.
  3. Regularly document, organize, and maintain records of prospects and active accounts, ensuring our CRM system is consistently updated and accurate.
  4. Facilitate the resolution of client issues and concerns promptly.
  5. Engage in off-site activities such as trade shows, sample sales, and inventory assessments.
  6. Collaborate effectively with internal teams including Customer Service, Marketing, Merchandising, IT, and Finance to enhance service offerings and drive business outcomes.
Qualifications and Skills
  1. Bachelor's Degree, preferably in Business or Marketing.
  2. Proficient understanding of technology and software tools (CRM, Excel, SAP, etc.).
  3. Comprehension of retail operations, profit margins, product lifecycle, and inventory management.
  4. Ability to analyze, interpret, and generate general sales reports.
  5. Self-motivated, detail-oriented, and capable of managing multiple tasks in a dynamic office setting.
  6. Skilled in responding to sensitive inquiries and complaints with professionalism. Strong presentation skills for complex topics to senior management.
  7. Excellent verbal and written communication abilities.
  8. Adaptability to shifting priorities in a fast-paced, evolving environment.
  9. This position is based in a corporate office with a flexible work schedule, and some travel may be required.


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