Sales Operations Specialist
2 weeks ago
Michael Aram Inc is in search of a driven professional with a robust foundation in sales and effective communication. The ideal candidate will demonstrate exceptional organizational and technological capabilities to cultivate new accounts and enhance our current client relationships.
If you have a passion for product sales and relationship building, we encourage you to explore this opportunity further.
Key Responsibilities- Utilize research tools and lead generation methods to identify potential clients.
- Build, nurture, and sustain business relationships with prospective, existing, and former clients.
- Regularly document, organize, and maintain records of prospects and active accounts, ensuring our CRM system is consistently updated and accurate.
- Facilitate the resolution of client issues and concerns promptly.
- Engage in off-site activities such as trade shows, sample sales, and inventory assessments.
- Collaborate effectively with internal teams including Customer Service, Marketing, Merchandising, IT, and Finance to enhance service offerings and drive business outcomes.
- Bachelor's Degree, preferably in Business or Marketing.
- Proficient understanding of technology and software tools (CRM, Excel, SAP, etc.).
- Comprehension of retail operations, profit margins, product lifecycle, and inventory management.
- Ability to analyze, interpret, and generate general sales reports.
- Self-motivated, detail-oriented, and capable of managing multiple tasks in a dynamic office setting.
- Skilled in responding to sensitive inquiries and complaints with professionalism. Strong presentation skills for complex topics to senior management.
- Excellent verbal and written communication abilities.
- Adaptability to shifting priorities in a fast-paced, evolving environment.
- This position is based in a corporate office with a flexible work schedule, and some travel may be required.
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