Strategic Client Growth Specialist

7 days ago

New York, New York, United States Updater Full time
About the Role

We are seeking a highly skilled Enterprise Client Success Manager to join our team at Updater. As a key member of our Client Success team, you will be responsible for guiding our top-tier clients through the onboarding process, setting the stage for adoption and advocacy.

Key Responsibilities:

  • Develop and execute customized onboarding plans for new clients, ensuring a seamless transition to our HomeSafe Connect solution.
  • Act as a strategic advisor to clients, providing guidance on best practices and helping them achieve excellent value from our platform.
  • Collaborate with internal teams to drive strategy and improve processes, ensuring a high level of client satisfaction and retention.
  • Monitor and track client progress, identifying areas for improvement and developing targeted engagement strategies to drive growth.
  • Provide exceptional customer service, responding to client inquiries and concerns in a timely and professional manner.
  • Work closely with clients to understand their business needs and develop tailored solutions to meet their goals.
  • Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate for their success.

Requirements:

  • 5+ years of experience in Client Success and/or Account Management, with a proven track record of driving growth and retention.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Experience working with VP and C-level executives, with a deep understanding of their business needs and goals.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining a high level of accuracy and attention to detail.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop targeted solutions.

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision insurance, unlimited PTO, and a 401(k) matching program.
  • The opportunity to work with a dynamic and growing company, with a strong focus on innovation and customer satisfaction.
  • A collaborative and supportive team environment, with opportunities for professional growth and development.

  • Strategic Growth Specialist

    7 days ago

    New York, New York, United States RKL Full time

    Job DescriptionRKL is seeking a highly skilled Business Development Manager to join our team. As a key member of our organization, you will play a critical role in driving business growth and expansion.Key ResponsibilitiesDevelop and execute strategic plans to identify and pursue new business opportunities.Build and maintain strong relationships with...

  • Client Growth Specialist

    7 days ago

    New York, New York, United States Reorg Full time

    About the RoleThe Customer Success Specialist will be responsible for managing a small book of existing global clients in the legal segment, with an emphasis on user adoption, driving retention rates and increasing revenue while also helping support the wider team.Key ResponsibilitiesProduct Expertise: Develop a strong understanding of Reorg's products,...

  • Strategic Growth Specialist

    2 weeks ago

    New York, New York, United States Gradient Full time

    Overzicht van de rolBij Gradient zijn we op zoek naar een Strategic Growth Specialist die niet alleen de vaardigheden heeft, maar ook de mentaliteit om te excelleren in een dynamische omgeving. Wij zijn een snelgroeiende B2B marketingorganisatie die zich richt op het creëren van waarde voor onze klanten.Wat je gaat doenIn deze rol ben je verantwoordelijk...

  • Strategic Account Growth Specialist

    4 days ago

    New York, New York, United States Upfluence Full time

    Job DescriptionAbout UpfluenceUpfluence is a leading provider of influencer marketing solutions, helping brands and agencies to collaborate with social media creators and execute comprehensive campaigns.As a rapidly growing global company, we are seeking a highly skilled Strategic Account Growth Specialist to join our Customer Success department.Key...

  • Strategic Growth Consultant

    1 week ago

    New York, New York, United States NoGood Full time

    Position OverviewAre you ready to contribute to one of the most dynamic agencies in the growth sector? Look no further.About Us:We are a collective of growth specialists, creative minds, and analytical experts dedicated to driving rapid, measurable success for some of the most recognized brands globally. Our expertise merges growth marketing, innovative...

  • Strategic Growth Specialist

    7 days ago

    New York, New York, United States Morrison Foerster Full time

    About the RoleThe Business Development Manager at Morrison Foerster plays a critical role in driving the firm's growth and success. This position requires a strategic thinker who can develop and execute plans to identify and pursue new business opportunities.Key ResponsibilitiesDevelop and implement business development and marketing plans to increase...

  • Strategic Growth Analyst

    4 weeks ago

    New York, New York, United States N1 Health Full time

    As a Series B backed growth-stage business, N1 Health is a fast-paced, challenging, and entrepreneurial workspace. With annual growth rates above 50% for the past three years, we are a leader in revolutionizing healthcare engagement for payers, providers, and leading value-based care entities. Join our dynamic team of approximately 50 full-time employees as...

  • Strategic Growth and Development Manager

    6 days ago

    New York, New York, United States The Brattle Group Full time

    About The Brattle GroupThe Brattle Group is a leading global economics consulting firm that provides expert analysis and strategic advice to corporations, law firms, and governments. Our team of experts includes leading international academics and industry specialists who are dedicated to delivering high-quality insights and solutions to complex economic,...

  • Strategic Growth Leader

    3 days ago

    New York, New York, United States Fay Full time

    Job OverviewFay is seeking a highly skilled Strategic Growth Leader to drive long-term growth and expansion. As a key member of our team, you will develop and execute strategies that position Fay for sustained success.Key Responsibilities:Develop and implement innovative growth strategies to expand Fay's offerings and reach new markets.Collaborate with...

  • Strategic Growth Leader

    7 days ago

    New York, New York, United States Gallagher Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Vice President to lead our analytics and innovation efforts. As a key member of our team, you will be responsible for driving business growth and cycle management insights in the P&C insurance industry.Key ResponsibilitiesBuild and lead a high-performing team dedicated to delivering...

  • Executive Director of Strategic Growth

    7 days ago

    New York, New York, United States The Harrison-Rush Group Full time

    Job Title: Executive Director of Strategic GrowthAbout The Harrison-Rush Group: We are a dynamic and innovative investment bank seeking a seasoned Executive Director to lead our strategic growth initiatives.Job Summary: We are seeking a highly skilled and experienced Executive Director to drive business development and expansion within the HR Tech and Fin...

  • **Client Growth Strategist**

    7 days ago

    New York, New York, United States Indie Consulting, LLC. Full time

    About the RoleWe are seeking a seasoned Growth Marketing Director to join our team at Indie Consulting, LLC. As a key member of our client services team, you will be responsible for driving growth and revenue for our clients through strategic marketing initiatives.Key ResponsibilitiesLead Client Growth Initiatives: Develop and execute comprehensive growth...

  • **Client Growth Strategist**

    7 days ago

    New York, New York, United States Indie Consulting, LLC. Full time

    About the RoleWe are seeking a highly experienced and strategic Growth Marketing Director to join our team at Indie Consulting, LLC. As a key member of our leadership team, you will be responsible for driving client growth and developing innovative marketing strategies that meet and exceed client objectives.Key ResponsibilitiesLead a portfolio of client...

  • **Strategic Director, Growth Initiatives**

    1 week ago

    New York, New York, United States PDX Full time

    **Job Summary**We are seeking a highly skilled **Strategic Director, Growth Initiatives** to join our team at PDX. As a key member of our leadership team, you will be responsible for driving business growth by developing and executing comprehensive marketing strategies that engage customers, prospects, and stakeholders.**Key Responsibilities:**Develop short...

  • Strategic Growth Leader

    7 days ago

    New York, New York, United States Scholastic Full time

    Job SummaryWe are seeking a highly skilled and experienced Strategic Growth Leader to join our team at Scholastic. As a key member of our leadership team, you will be responsible for driving business growth and development through strategic planning, market analysis, and cross-functional project leadership.Key ResponsibilitiesBusiness Development and...

  • Director of Strategic Growth

    7 days ago

    New York, New York, United States Zeta Charter Schools Full time

    About the RoleZeta Charter Schools is seeking a highly skilled and experienced Strategic Impact Director to join our team. As a key member of our leadership team, you will play a critical role in scaling our Strategic Impact department, responsible for sharing our story and increasing our impact on public education.Key ResponsibilitiesStrategic Planning:...

  • Strategic Growth Manager

    3 days ago

    New York, New York, United States CenterWell Home Health Full time

    About the RoleWe are seeking a highly skilled Strategic Growth Manager to join our team at CenterWell Home Health. As a key member of our organization, you will play a critical role in driving business growth and development through strategic planning and execution.Key ResponsibilitiesStrategic Planning: Develop and implement comprehensive growth strategies...

  • Strategic Client Executive

    2 weeks ago

    New York, New York, United States Publicis Sapient Full time

    Join Our Team as a Strategic Client Executive at Publicis SapientPublicis Sapient stands at the forefront of Digital Business Transformation, committed to empowering organizations to innovate and excel in the digital landscape. We are in search of a seasoned Strategic Client Executive to become a vital member of our distinguished Growth Force team within the...

  • Account Director

    4 days ago

    New York, New York, United States Cornerstone The FADER Full time

    Job DescriptionJob Summary:The Account Director is the primary client lead, responsible for driving the overall health, profitability, and growth of assigned accounts. This role requires strategic guidance, leadership, and oversight to manage client relationships, develop business and marketing strategies, and ensure seamless communication across...

  • Strategic Growth Manager

    2 weeks ago

    New York, New York, United States INC Architecture & Design Full time

    Job OverviewThe Strategic Growth Manager at INC Architecture & Design plays a pivotal role in enhancing the firm's market presence. This position involves researching and maintaining a comprehensive database of potential clients. By coordinating proposal submissions and supporting promotional initiatives, the manager contributes significantly to the firm's...