Front Desk Agent
24 hours ago
Fairfield Inn and Suites - New Braunfels is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent.
Job Summary:A Front Desk Agent is responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests. This role requires a positive and professional attitude, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Provide warm and welcoming greetings to guests, using the 5/10 rule to ensure a personalized experience.
- Process check-ins and check-outs efficiently, while maintaining accurate records and adhering to hotel procedures.
- Respond to guest requests and inquiries promptly, and address any complaints or concerns in a professional manner.
- Make reservations over the phone, using proper sales techniques to maximize revenue and occupancy levels.
- Stay updated on events, including groups and meeting room usage, to effectively handle all foreseen situations.
- Collaborate with housekeeping and other departments to ensure seamless communication and coordination.
- Maintain a safe, secure, and healthy work environment by following safety and security protocols and complying with hotel policies and procedures.
- High School Diploma or GED required.
- Experience in Guest Services or a related field.
- Excellent communication, customer service, and time management skills.
- Able to work effectively in a fast-paced environment and adapt to changing priorities.
- Computer skills, specifically Microsoft Office and use of the internet.
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Front Desk Representative
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Front Desk Agent
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Customer Service Representative
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Front Desk Agent
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Front Desk Agent
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New York, United States 3232 Hotel LLC Full timeJob DescriptionJob DescriptionBenefits:401(k)Employee discountsPaid time off A boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable...
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Front Desk Agent
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New Orleans, United States New Castle Hotels Full timeJob Description Front Desk Agent How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first personand last persona guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay....
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Front Desk Agent Full Time
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Front Desk Agent
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Front Desk Agent
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Front Desk Agent
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New York, United States Westgate Resorts & Spa Full timeGreet guests in a courteous and friendly manner. Assign rooms to guests and manage guest reservations. Coordinate with Housekeeping for room moves, late check-outs, VIP rooms and Group rooms. Prepare key packages for group check-ins. Perform check-in Front Desk, Agent, Hotel
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Front Desk Agent
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New York, United States Brickyard Properties llc Full timeJob DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Sign Guest in and out of PropertyConfirm phone and online reservationsRespond to guest needs, requests, and complaintsAccept packages from delivery...
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Front Desk Agent
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Town of New Castle, United States Wentworth By the Sea Full timeJob DescriptionJob DescriptionWe are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and...
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Front Desk Agent
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Guest Service Agent
3 months ago
New Braunfels, United States Marriott Full timeFairfield Inn and Suites - New Braunfels is looking for an outgoing person for our open full-time Front Desk Agent position. Hotel experience is nice, however not necessary, if you have customer service experience in other industries. Position Summary: A Guest Service Agent must have a positive and professional upbeat personality with a desire to deliver...
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Guest Service Agent
4 months ago
New Braunfels, United States Marriott Hotels Full timeJob DescriptionJob DescriptionFairfield Inn and Suites - New Braunfels is looking for an outgoing person for our open full-time Front Desk Agent position. Hotel experience is nice, however not necessary, if you have customer service experience in other industries.Position Summary:A Guest Service Agent must have a positive and professional upbeat personality...
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Hotel Front Desk Agent
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New York, United States A-STAFFING, INC. Full timeAbout the job Hotel Front Desk Agent -Japanese Bilingual Hotel Front AgentJob Summary: A major hotel is looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about...