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Customer Service Representative

2 months ago

New Braunfels, Texas, United States Gold's Gym International, Inc. Full time

Job Summary:

The Front Desk Team Member will warmly greet and direct members, guests, and staff as they enter the gym and provide control of the front door location.

This position will aid with member requests, inquiries about gym operations and policies, as well as provide general information and assistance to members and guests.

Key Responsibilities:

  • Provide exceptional customer service to members and guests
  • Manage the front desk and control the front door location
  • Aid with member requests and inquiries
  • Provide general information and assistance to members and guests
  • Work collaboratively with the gym team to ensure a positive member experience

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of gym operations and policies
  • Ability to provide exceptional customer service