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Front Desk Agent

2 months ago

New York, New York, United States sulekha Full time

Job Title: Front Desk Agent

Job Summary: We are seeking a highly skilled and experienced Front Desk Agent to join our team at Sulekha. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

  • Reconcile all hotel cashier transactions and review management reports on a timely basis
  • Ensure the accuracy of guest billings and city ledger transactions
  • Communicate effectively with all levels of management and perform guest service agent duties as required
  • Work on weekends and nights, and be able to speak English fluently
  • Have basic computer skills and mathematical knowledge

Requirements:

  • High School Diploma or equivalent
  • 1-3 years of experience in a similar role
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary range of $3200 - $4500 per month
  • Opportunity to work with a dynamic and growing company
  • Professional development and growth opportunities

How to Apply: If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application with your resume and a cover letter.