Front Desk Agent

3 weeks ago


New York, United States BLUE MEADOW, LLC Full time
Job DescriptionJob Description

We are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, Provide access control for the property, Provide safety and health for the property by keeping tenants and guest safe, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Perform Minor Security duties for property
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Keep the lobby area clean
  • Keep daily records of all activity in the day.
  • Communicate pertinent guest information to designated departments
  • Report any damages found with in property.
  • Answer all incoming calls made to front desk
  • Issue access passes to all confirmed guest
  • Work with building management to ensure that daily operations are running smoothly
  • Must be vigilant and serve as an omni presence to deter an potential wrong doers from causing any type of harm

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • High School Diploma or GED equivalent
  • Phone etiquette skill
  • Data entry skills
  • Great interpersonal and communication skills
  • Details oriented skills

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