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Hotel Front Desk Agent
4 weeks ago
We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Best Western Plus Riverfront. As a Hotel Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable.
Key Responsibilities:- Welcome and register guests, providing them with a warm and welcoming experience.
- Manage guest accounts, ensuring accurate and up-to-date information.
- Handle guest complaints and concerns in a professional and courteous manner.
- Communicate with housekeeping to ensure guest rooms are ready and clean.
- Provide guests with information about hotel amenities, services, and local attractions.
- 1+ year of experience in a hotel or hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- High school graduate or equivalent.
- Competitive hourly rate and bonuses.
- Opportunities for career growth and advancement.
- Flexible scheduling and a dynamic work environment.