Hotel Front Desk Representative

1 day ago


Idaho Falls, Idaho, United States Comfort Inn, Idaho Falls Full time
Job Title: Hotel Front Desk Clerk

About the Role:

We are seeking a skilled and professional Hotel Front Desk Clerk to join our team at Comfort Inn, Idaho Falls. As a Hotel Front Desk Clerk, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is comfortable and memorable.

Key Responsibilities:

- Welcome and register guests, providing them with keys and room numbers
- Manage guest information, including credit card details and room assignments
- Handle customer complaints and resolve issues in a professional manner
- Perform regular bookkeeping duties, ensuring hotel guest information is up-to-date and accurate
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs

Requirements:

- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic knowledge of Microsoft Office and reservation management systems
- Previous experience in the hospitality industry, preferably as a hotel front desk agent

About Comfort Inn:

Comfort Inn is a well-established brand within the hospitality industry, known for providing comfortable accommodations and reliable service. We are committed to delivering exceptional customer service and creating a welcoming environment for our guests.

What We Offer:

- Competitive hourly rate of $12 - $12.50
- Opportunities for career growth and professional development
- A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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