Overnight Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience.
Key Responsibilities:- Customer Service/Front Desk Activities: Greet members and guests, provide exceptional customer service, and make members feel comfortable and welcomed.
- Answer phones in a friendly manner and assist callers with various questions.
- Check members in, tour, and sign up new members, log amenities, and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point of sale system.
- Close shift for the business day and create bank deposits for the following day.
- Utilize the POS system to assist with new membership cards, change of address, and billing or payment questions.
- Keep the front desk area and lobby clean and orderly.
- Regular facility cleaning and upkeep, such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
- Regular cleaning of all exercise equipment and tanning beds.
- Regular restroom and wet area cleaning and stocking.
- Customer service background preferred.
- Must be able to work overnight hours (10:00pm to 6:00am).
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
Contribute to changing people's lives every day by helping us create a healthier Planet. Work hard and play hard with an amazing group of talented, dynamic professionals. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand.
-
Overnight Customer Service Representative
4 weeks ago
Great Falls, Montana, United States PF Management Group Full timeJob Title: Overnight Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Overnight Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and...
-
Overnight Customer Service Representative
3 days ago
Great Falls, Montana, United States PF Management Group Full timeJob Title: Overnight Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Overnight Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests during our overnight hours.Key...
-
Overnight Customer Service Representative
3 days ago
Great Falls, Montana, United States PF Management Group Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our overnight team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness...
-
Overnight Customer Service Representative
3 weeks ago
Great Falls, Montana, United States PF Management Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience.Key...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and memorable experience.Key ResponsibilitiesCustomer Service: Greet...
-
Customer Service Representative
4 weeks ago
Great Falls, Montana, United States Patterson Company LLC Full timeCustomer Service Representative II Job DescriptionPatterson Company LLC is seeking a highly skilled and customer-focused Customer Service Representative II to join our team. As a key member of our Animal Health International team, you will be responsible for providing exceptional customer service and support to our predominately cattle, equine, and swine...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Full timeAbout the RolePatterson is seeking a highly skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working relationships with customers, sales...
-
Customer Service Representative
3 weeks ago
Great Falls, Montana, United States LoanMax Title Loans Full timeJoin Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of LoanMax Title Loans, you will be responsible for providing exceptional customer service, loan processing, and cash handling.Key Responsibilities:Provide superior...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Full timeAbout the RolePatterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Full timeAbout the RolePatterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Full timeAbout the RolePatterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Full timeJob OverviewPatterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working relationships...
-
Customer Service Representative
4 weeks ago
Great Falls, Montana, United States Patterson Companies Full timeAbout the RolePatterson Companies is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
4 weeks ago
Great Falls, Montana, United States Patterson Company LLC Full timeAbout the RolePatterson Company LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our production customers and sales representatives.Key ResponsibilitiesAssist customers with order entry, responding to queries, and...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Full timeAbout the RolePatterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Full timeAbout the RolePatterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
4 weeks ago
Great Falls, Montana, United States Patterson Company LLC Full timeAbout the RolePatterson Company LLC is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Animal Health International team, you will play a vital role in providing exceptional support to our customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
2 days ago
Great Falls, Montana, United States Domino's Pizza LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone.Key ResponsibilitiesTake orders over the phone and in-store, ensuring accurate and timely...
-
Customer Service Representative II
4 weeks ago
Great Falls, Montana, United States Patterson Companies Full timeAbout the RolePatterson Companies is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our predominately cattle, equine, and swine production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
4 weeks ago
Great Falls, Montana, United States Rollins Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Rollins, a global leader in pest management services. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with...