Front Desk Representative

2 days ago


Falls Church, Virginia, United States Marriott Full time
Job Summary

We are seeking a skilled and friendly Front Desk Agent to join our team at the Falls Church Marriott Fairview Park. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling room assignments, and resolving any issues that may arise during their stay.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring a smooth and enjoyable stay
  • Process room assignments, check-ins, and check-outs in a timely and efficient manner
  • Respond to guest requests and resolve any issues that may arise during their stay
  • Work collaboratively with other hotel staff to ensure seamless service and a positive guest experience
  • Maintain a clean and organized front desk area, ensuring a professional and welcoming environment for guests
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential
  • Ability to work a variety of shifts, including mornings, evenings, and weekends
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
About Marriott

Marriott International is a global hospitality company with a portfolio of brands that includes Marriott Hotels, JW Marriott, and more. We are committed to providing exceptional service and creating memorable experiences for our guests. As a Front Desk Agent with Marriott, you will be part of a dynamic and supportive team that is dedicated to delivering outstanding service and exceeding guest expectations.



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