Automotive Customer Service Consultant

1 week ago


San Francisco, California, United States Stress-Free Auto Care Full time

Join Our Team as an Automotive Service Advisor

Are you dedicated to delivering exceptional service in the automotive sector? Do you excel in a dynamic environment where customer satisfaction is paramount?

At Stress-Free Auto Care, we are transforming the auto repair landscape with our innovative, technology-driven approach. As an Automotive Service Advisor, you will be instrumental in liaising with clients regarding their vehicle maintenance needs and ensuring a smooth service experience.

Key Responsibilities:

  • Welcome clients and accurately record their vehicle concerns
  • Provide guidance on repair alternatives and associated costs
  • Collaborate with technicians to ensure precise service results
  • Inform clients about potential savings and warranty options
  • Efficiently manage service scheduling and workflow
  • Keep clients informed about service updates and vehicle status
  • Assist clients in making informed repair decisions
  • Maintain a clean and organized service environment

Qualifications:

  • Typing proficiency of 40+ Words Per Minute
  • Proven experience in a customer-facing role within an automotive setting
  • Eligibility to work in the state
  • Familiarity with repair and labor reference materials
  • Understanding of industry standards and regulations

What We Offer:

  • Competitive Base Salary: $55,000
  • Uncapped Monthly Incentives
  • On-Target Earnings: $70,000+
  • Comprehensive benefits including paid time off, health, dental, and vision insurance
  • 401k plan with employer matching, referral bonuses, and employee discounts
  • Opportunities to enhance your customer service and automotive expertise

About Us:
Stress-Free Auto Care is committed to making automotive service straightforward and hassle-free. We aim to provide a full spectrum of automotive repair services that eliminate the stress associated with vehicle maintenance and unexpected repairs. Our focus is on prioritizing the needs of our customers, ensuring transparency and effective communication, allowing them to reclaim their valuable time.



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