Customer Service Receptionist
1 week ago
Sonic Automotive is a leading name in the automotive sector, recognized for our commitment to excellence and customer satisfaction. We prioritize a workplace culture that values integrity, teamwork, and personal growth. Our team is dedicated to creating a positive experience for both our customers and employees.
Compensation
The Receptionist position offers a competitive pay rate of $20.00 per hour.
Why Join Us?
- We maintain one of the lowest turnover rates in the industry.
- We provide exceptional training programs recognized by industry awards.
- We are dedicated to promoting from within and supporting career advancement.
- Our benefits package includes comprehensive Medical, Dental, Vision, HSA, 401k, and PTO.
- We foster a culture of teamwork and peer recognition.
- Enjoy special benefits when purchasing or leasing vehicles.
- Access to a Personal Automotive Concierge Service.
The Receptionist serves as the initial point of contact for guests, both over the phone and in person. This role involves managing a multi-line phone system and welcoming visitors in a friendly and professional manner, while also providing necessary information and assistance to various departments.
Key Responsibilities:
- Manage incoming calls on a multi-line phone system, assess caller needs, and direct them to the appropriate department.
- Welcome guests, ascertain their requirements, and facilitate their connection with the relevant department.
- Oversee the visitor check-in and security procedures.
- Maintain the scheduling of conference room reservations.
- Assist different departments with special projects as required.
- Exceptional customer service skills with strong verbal and written communication abilities.
- A minimum of one year of experience in a receptionist role within a professional environment.
- Self-motivated and capable of working independently with minimal supervision.
- Proficient in Microsoft Word, Outlook, and Excel.
- Punctual with effective time management skills.
- High School Diploma or equivalent.
- All applicants must be authorized to work in the USA.
- Must adhere to safety protocols while performing job duties.
- Ability to pass pre-employment screenings, including background checks and drug tests.
Joining our team means becoming part of a collaborative environment that values growth and development. With over 1,000 internal promotions each year, we offer extensive training, competitive pay, and unmatched benefits. Experience the best that a career in the automotive industry can provide.
All personal information will be kept confidential in accordance with EEO guidelines.
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