Customer Service Receptionist

1 week ago


San Rafael, California, United States Sonic Automotive Full time
Company Overview

Sonic Automotive is a leading name in the automotive sector, recognized for our commitment to excellence and customer satisfaction. We prioritize a workplace culture that values integrity, teamwork, and personal growth. Our team is dedicated to creating a positive experience for both our customers and employees.

Compensation

The Receptionist position offers a competitive pay rate of $20.00 per hour.

Why Join Us?
  • We maintain one of the lowest turnover rates in the industry.
  • We provide exceptional training programs recognized by industry awards.
  • We are dedicated to promoting from within and supporting career advancement.
  • Our benefits package includes comprehensive Medical, Dental, Vision, HSA, 401k, and PTO.
  • We foster a culture of teamwork and peer recognition.
  • Enjoy special benefits when purchasing or leasing vehicles.
  • Access to a Personal Automotive Concierge Service.
Position Overview

The Receptionist serves as the initial point of contact for guests, both over the phone and in person. This role involves managing a multi-line phone system and welcoming visitors in a friendly and professional manner, while also providing necessary information and assistance to various departments.

Key Responsibilities:
  • Manage incoming calls on a multi-line phone system, assess caller needs, and direct them to the appropriate department.
  • Welcome guests, ascertain their requirements, and facilitate their connection with the relevant department.
  • Oversee the visitor check-in and security procedures.
  • Maintain the scheduling of conference room reservations.
  • Assist different departments with special projects as required.
Qualifications:
  • Exceptional customer service skills with strong verbal and written communication abilities.
  • A minimum of one year of experience in a receptionist role within a professional environment.
  • Self-motivated and capable of working independently with minimal supervision.
  • Proficient in Microsoft Word, Outlook, and Excel.
  • Punctual with effective time management skills.
  • High School Diploma or equivalent.
  • All applicants must be authorized to work in the USA.
  • Must adhere to safety protocols while performing job duties.
  • Ability to pass pre-employment screenings, including background checks and drug tests.
Additional Information

Joining our team means becoming part of a collaborative environment that values growth and development. With over 1,000 internal promotions each year, we offer extensive training, competitive pay, and unmatched benefits. Experience the best that a career in the automotive industry can provide.

All personal information will be kept confidential in accordance with EEO guidelines.

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