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Administrative Support Student – Front Office
2 months ago
Overview:
The Student Aide in the ADS Front Office plays a crucial role in providing support to a diverse community of students, faculty, and visitors. This position involves various responsibilities aimed at ensuring smooth operations within the office.
Key Responsibilities:
- Serve as the reception point for a varied population, including students, staff, faculty, and visitors.
- Handle incoming calls and address inquiries from students effectively.
- Contact prospective students to arrange intake appointments or provide essential information.
- Maintain cleanliness and organization in testing rooms, ensuring they are well-stocked.
- Deliver front desk reception and customer service, which includes answering phones, assisting callers, and welcoming visitors.
- Demonstrate proficiency in computer applications, particularly Excel, and show willingness to learn MS Teams and other proprietary scheduling software.
- Perform data entry tasks, manage mail distribution, and organize office supplies.
- Assist ADS staff with clerical tasks and support various ADS events.
- Exhibit excellent verbal and written communication skills; bilingual candidates (Spanish or American Sign Language) are encouraged, though not required.
- Ensure testing rooms are tidy by organizing tabletops and restocking supplies such as scratch paper and sharpened pencils.
- Provide general assistance as directed by the department.
Educational Qualifications:
Applicants must be current students at Harper College, enrolled in a minimum of 6 credit hours for each semester (fall/spring) during their employment. For the summer session, student aides must be registered for at least 3 credit hours in summer or at least 6 credit hours for the upcoming fall semester.
Experience Requirements:
Candidates should possess some general office or customer service experience, ideally in a fast-paced environment. Strong verbal and written communication skills are essential.
