Healthcare Support Specialist

2 weeks ago


Wilton, Connecticut, United States Nuvance Health Full time
Job Overview
Position: Medical Assistant/Secretary - Nuvance Health

Summary:
As a vital member of our healthcare team, you will provide essential clinical and administrative support to ensure efficient daily operations within our medical practice. Your role will involve preparing examination areas and assisting patients to facilitate a smooth healthcare experience.

Key Responsibilities:
  1. Welcome patients and guide them from the waiting area to the clinical setting, performing necessary intake procedures and documenting vital information such as vital signs, medications, and allergies.
  2. Maintain accurate patient records by transcribing and updating demographic and medical history as provided by patients.
  3. Handle clerical tasks related to patient care, including organizing patient charts and completing necessary paperwork.
  4. Ensure cleanliness and proper stocking of examination areas after each patient visit, conducting regular environmental checks.
  5. Prepare patients for their appointments by providing necessary supplies and educational materials, ensuring timely patient flow.
  6. Assist in conducting in-office tests as directed by healthcare providers and coordinate any necessary external services.
  7. Collect and process specimens, ensuring accurate logging and reconciliation in patient records.
  8. Manage inventory and maintain medical equipment, ensuring cleanliness and proper functioning.
  9. Provide guidance and training to new team members regarding office procedures and techniques.
  10. Participate in audits and compliance checks as assigned by supervisory staff.
  11. Demonstrate competency in in-office surgical procedures under the direction of registered nurses.
  12. Engage with patients and colleagues in a manner that reflects our commitment to service excellence.
  13. Fulfill all compliance responsibilities associated with the role.
  14. Perform additional duties as required.

Qualifications:
  • Required: High School diploma or GED. Completion of a Medical Assistant program, Nursing Assistant training, EMT certification, or three years of relevant experience in a medical office setting. Basic knowledge of medical terminology and proficiency in obtaining vital signs.
  • Preferred: CPR certification and bilingual abilities.

Compensation:
Hourly rate of $29.51. We are an equal opportunity employer, including individuals with disabilities and veterans. Nuvance Health operates a network of hospitals and outpatient facilities, providing comprehensive care across various locations.

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