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Certified Customer Support Specialist

2 months ago

Wilton, Connecticut, United States Allstate Insurance Agency - Andrea Saunders Full time
Position Overview

The Licensed Customer Service Representative plays a crucial role in our organization by managing customer interactions through various channels such as phone, text, and email. This position is designed to deliver exceptional service and support to our clients regarding their insurance policies.

Key Benefits:
  • Opportunities for professional growth
  • Performance-based bonuses
  • Attractive salary package
  • Potential for career advancement
  • Generous paid time off
  • Comprehensive training and development programs
Daily Responsibilities:

The individual in this role will be responsible for:

  • Responding to customer inquiries with accuracy and friendliness
  • Providing detailed product information
  • Assisting clients with their policy-related questions

Our objective is to ensure that every customer receives prompt and reliable service. This position also offers a pathway for those interested in transitioning into sales roles within the company.

About Our Agency:

We are a reputable and award-winning insurance agency seeking a dedicated Licensed Customer Service Representative to support our expanding client base. Our work environment is collaborative and team-oriented, fostering a culture of support and excellence.

Qualifications:
  • Valid Property and Casualty license
  • Strong interpersonal skills
  • Excellent organizational abilities
  • Team-oriented mindset
  • Self-motivated
Work Schedule:

Standard hours are Monday through Friday, 9 AM to 5 PM, with weekends off.