Automotive Client Relationship Manager

2 weeks ago


Fresno, California, United States BSI Group Full time
Position Overview:

The Client Manager (Automotive) plays a pivotal role in delivering BSI's audit services to a designated client base, ensuring compliance with all BSI, scheme, and regulatory standards. This position is essential for guaranteeing timely and cost-effective service delivery that meets our clients' expectations.

Key Responsibilities:
  • Oversee a portfolio of clients, ensuring alignment with qualifications and contractual obligations as determined by the planning team.
  • Engage with clients to confirm appointments, organize assessments, arrange travel logistics, conduct evaluations, and manage reporting outcomes.
  • Continuously monitor client accounts to maintain accurate records, manage visit schedules, handle invoicing, and address related matters to uphold client satisfaction.
  • Adhere to the training pathway established by the Scheme Director to achieve assessor and subsequently Lead Assessor status, based on the requisite knowledge, skills, and experience.
  • Lead audit teams as required, providing mentorship and guidance to new or less experienced colleagues to fulfill business objectives.
  • Participate in necessary training sessions and comply with all BSI procedures, policies, and processes regarding client management and home-office operations.
  • Execute additional tasks as necessary to achieve assessment delivery goals.
Qualifications:

Candidates should possess a university degree in Engineering or Technology, or a college degree (AA or higher) alongside relevant certification or experience. A minimum of five years of experience in manufacturing or industrial engineering is required. Candidates must be certified auditors in International Standards, specifically IATF 16949 and ISO 9001, with preferred qualifications in EHS (ISO 14001 & ISO). A foundational understanding of management system auditing practices and third-party audit experience is essential.

Benefits:

BSI offers a competitive compensation package, including group-sponsored health and dental insurance, short-term and long-term disability coverage, a company-matched 401k plan, company-paid life insurance, 11 paid holidays, and four weeks of paid time off. BSI is an Equal Opportunity Employer committed to fostering diversity.



  • Fresno, California, United States FieldClock LLC Full time

    Customer Success Manager OverviewFieldClock LLC is an innovative AgTech organization looking for a Customer Success Manager. The successful candidate will be instrumental in nurturing key client relationships, enhancing product utilization, and ensuring exceptional client satisfaction. This position demands strong analytical capabilities, experience in...


  • Fresno, California, United States Delta Health Systems Full time

    Delta Health Systems, a prominent Third Party Administrator (TPA) renowned for its flexibility, innovative services, and exceptional customer support, is seeking a proactive and dedicated professional to take on the role of: Account Manager: Wellness Division KEY RESPONSIBILITIESAct as a liaison between clients, internal departments, and external service...


  • Fresno, California, United States Delta Health Systems Full time

    Delta Health Systems, a prominent Third Party Administrator (TPA) recognized for its adaptability, innovative solutions, and exceptional customer support, is seeking a proactive and dedicated professional for the role of: Account Manager: Wellness Division KEY RESPONSIBILITIESAct as a primary contact between clients, internal departments, and external...


  • Fresno, California, United States Delta Health Systems Full time

    Delta Health Systems, a premier Third Party Administrator (TPA) renowned for its adaptability, innovative solutions, and exceptional client service, is seeking a proactive and dedicated professional for the role of: Account Manager: Wellness Division KEY RESPONSIBILITIESAct as the primary contact between clients, internal departments, and external service...


  • Fresno, California, United States IT Management Corp. dba 101 VOICE Full time

    About IT Management CorporationEstablished in 2009, IT Management Corporation is a forward-thinking IT solution provider dedicated to sustainability, network transformation, and aligning business strategies. We pride ourselves on being a highly skilled consulting and service organization specializing in voice and data networks.Our MissionAt IT Management, we...


  • Fresno, California, United States IT Management Corp. dba 101 VOICE Full time

    About IT Management CorporationEstablished as a pioneering IT solution provider, IT Management Corporation focuses on sustainability, network transformation, and business alignment. We are a professional consulting and service organization specializing in voice and data networks.Our MissionOur mission is to drive a transition towards a more efficient and...


  • Fresno, California, United States IT Management Corp. dba 101 VOICE Full time

    About IT Management CorporationEstablished in 2009, IT Management Corporation is a forward-thinking IT solution provider dedicated to sustainability, network transformation, and business alignment. We pride ourselves on being a highly skilled consulting and service organization specializing in voice and data networks.Our MissionAt IT Management, we aim to...


  • Fresno, California, United States IT Management Corp. dba 101 VOICE Full time

    About IT Management CorporationEstablished in 2009, IT Management Corporation is a forward-thinking IT solution provider dedicated to sustainability, network transformation, and business alignment. We pride ourselves on being a highly skilled consulting and service organization specializing in voice and data networks.Our MissionAt IT Management, we aim to...


  • Fresno, California, United States IT Management Corp. dba 101 VOICE Full time

    Company Overview: IT Management Corporation, established as a forward-thinking IT solution provider, emphasizes sustainability, network transformation, and alignment with business objectives. We are recognized for our expertise in voice and data network consulting and services.Mission Statement: Our goal is to drive a shift towards a more efficient and...


  • Fresno, California, United States IT Management Corp. dba 101 VOICE Full time

    Company Overview: IT Management Corporation, a forward-thinking IT solution provider, is dedicated to fostering sustainability, network transformation, and business alignment since its inception in 2009. Our expertise lies in delivering top-notch voice and data network consulting and services.Mission Statement: Our goal is to drive a shift towards a more...


  • Fresno, California, United States IT Management Corp. dba 101 VOICE Full time

    Position OverviewWe are looking for a skilled and results-oriented Account Manager to become a vital part of our organization. The ideal candidate will oversee and enhance a portfolio of existing SLED accounts while also pinpointing and securing new business prospects.This role offers a thrilling chance to work in a vibrant and fast-evolving setting. If you...


  • Fresno, California, United States Stevens Creek Toyota Full time

    Job SummaryThe Stevens Creek Toyota Automotive Body Shop Manager is a full-time individual contributor role in the auto industry. The main responsibility of this position is to oversee and manage all aspects of the body shop operations. This includes identifying and implementing process improvements, managing inventory and supplies, and maintaining a high...


  • Fresno, California, United States Sun Auto Tire and Service Full time

    Position Overview:Regional Automotive Service ManagerLocation: Central CaliforniaReports to: Market LeaderCompensation: Competitive Total Compensation PackageExperience Required: 5+ years in multi-unit district management within the automotive sectorAbout Us: At Sun Auto Tire and Service, we are dedicated to delivering exceptional experiences for our...


  • Fresno, California, United States Stevens Creek Toyota Full time

    Position Overview:The Automotive Collision Center Supervisor at Stevens Creek Toyota is a full-time role dedicated to managing the operations within the auto repair sector. The primary duty of this position is to oversee and coordinate all facets of the collision center's activities. This encompasses recognizing and executing operational enhancements,...


  • Fresno, California, United States Spectrum Dynamics Full time

    About Spectrum DynamicsWe are a leading provider of automotive services, with a strong focus on innovation and customer satisfaction. Our team of experts is dedicated to delivering high-quality solutions to our clients.Job SummaryWe are seeking a highly skilled Automotive Inspection Engineer to join our team. As an Automotive Inspection Engineer, you will be...


  • Fresno, California, United States AppleOne Full time

    Job OverviewAre you enthusiastic about the automotive industry and dedicated to providing exceptional customer service? As an Automotive Service Consultant, you will be the first point of contact for our clients, assisting them in identifying vehicle problems, suggesting appropriate services, and preparing repair documentation.Your role will involve ensuring...


  • Fresno, California, United States Gilroy Auto Outlet Inc Full time

    Job OverviewPOSITION TITLE: Automotive Service SpecialistDEPARTMENT: ServiceREPORTS TO: Service Manager / Shop ForemanPOSITION SUMMARY: This role is dedicated to diagnosing, servicing, and repairing client vehicles to ensure optimal performance and customer satisfaction.KEY RESPONSIBILITIES:Conducts maintenance and repairs on client vehicles.Utilizes...


  • Fresno, California, United States Stevens Creek Toyota Full time

    Join Our Team at Stevens Creek ToyotaAbout Our CompanyAt Stevens Creek Toyota, we pride ourselves on fostering a supportive and rewarding work environment. We are dedicated to nurturing the talents of our employees and providing them with opportunities for professional development.Employee BenefitsComprehensive Health, Dental, and Vision InsuranceRetirement...


  • Fresno, California, United States Westland Auto Inc Full time

    Job OverviewPosition:As an Automotive Service Specialist, you will be essential in delivering exceptional maintenance and repair solutions for our clientele's vehicles. We seek a dedicated professional responsible for the thorough inspection, diagnosis, servicing, and repair of dealership, customer, and warranty vehicles.Your technical knowledge, meticulous...


  • Fresno, California, United States Westland Auto Inc Full time

    Job OverviewPosition:As an Automotive Service Specialist, you will be integral in delivering exceptional maintenance and repair solutions for our clientele's vehicles. We seek a dedicated professional responsible for the thorough inspection, diagnosis, servicing, and repair of dealership, customer, and warranty vehicles.Your technical skills, meticulous...